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CDP Operator

On-site in Barcelona·Full-time·Added 2 days ago (last checked 3 Nov)

Agency
IT Partner

54 open roles

Our summary

Hours
Rotating shifts
Work mode
On-site, Barcelona
Contract
Full-time

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

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Skills

Nice to have

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Experience in telephone assistance and user support.
  • Availability to work in 24x7 rotating shifts.
  • Catalan is essential, conversational level.
  • Customer orientation, problem-solving capacity, and teamwork skills.
  • Knowledge of Active Directory and Exchange.

Nice to have

  • Experience in Helpdesk/SAU and systems monitoring will be valued.
  • Knowledge of SAP and backup management will be valued.

Pay & benefits

What you'll get

  • Stable project and full-time employment of 40 hours per week.
  • Location: Barcelona.
  • On-site work.
  • 24/7 rotating shift system:
  • 8-hour shifts from Monday to Friday.
  • 12-hour shifts on Saturdays and Sundays.
  • Worked weekends are complemented with two 8-hour shifts during the week to complete the 40 weekly hours.

📩 Are you looking for a new professional challenge in the IT field?

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The role

🚀 New professional opportunity in Barcelona! | Data Center Operator

At IT Partner España we are looking to hire a Data Center Operator to participate in a stable project within a technological environment, providing support to users and collaborating in the supervision and monitoring of systems and infrastructures.

What you'll do

You will be part of a technical team in charge of guaranteeing the correct functioning of services, providing support to users and performing operation and monitoring tasks.

  • Attend to user inquiries and incidents by telephone and via remote support.
  • Diagnose and resolve microcomputing and office automation incidents.
  • Manage requests, applications, and tasks from other technical teams.
  • Perform incident follow-up, prioritize tasks, and coordinate their resolution.
  • Execute procedures and corrective actions.
  • Monitor systems, supervise alerts, and manage the escalation of alarms.
  • Supervise the Data Center facilities and technical rooms, including access control.
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