€915 - €1k
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89,000+ live jobsCustomer Service, Energy Sector
On-site in Madrid·Full-time·Added yesterday (last checked 11 Nov)
Our summary
- Salary
- €1,428 a month
- Hours
- 39 hours a week
- Work mode
- On-site, Madrid
- Contract
- Fixed-term, full-time hours
- Spanish
- Expected (ad in Spanish)
- Education
- Compulsory secondary education (ESO)
Visa options
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
This job advert was originally written in Spanish.
Requirements
What we're looking for
- the requirements are: Eagerness to learn. Commitment. Good communication. Commercial skills are valued.
- Computer user level
- Requirements:
Good communication skills, customer orientation, and proficiency in computer tools.
Nice to have
Previous experience in customer service will be valued. If you have experience in telephone customer service, it will be a plus.
Experience in the energy sector will also be valued
Education & certifications
- Minimum education: ESO
- Training
Pay & benefits
What you'll get
- Salary: 1,428 gross/month
Paid training: €150, paid out once the first probation period has been passed.
Salary: 1,428.30 € gross per month.
Additionally, please note that you will have:
- The possibility to continue training through a catalog of free online courses
- A catalog of exclusive discounts for being part of Konecta.
The role
We are Konecta, a leading multinational company in outsourcing services, and we are looking for people like you!
Would you like to be part of a customer service team in the energy sector? This could be your opportunity!
We are looking for Telephone Customer Service Agents to provide support to customers of a renowned energy company; this is not a sales position. The main function will be to offer telephone attention and support to customers, resolving inquiries and incidents in an effective and professional manner.
How you'll work
- Contract: Production circumstances
- Working day: FULL-TIME 39H/W
Dates: from November 23 to 27 (both inclusive).
Schedule: from 9:00 to 18:00 hours.
Work mode: on-site.
Location: at our headquarters at Avda. de la Industria, 49. Alcobendas, Madrid (28108)
- Start date and conditions
Start date after completing the training stage from 30.11.26
Working day: 39 hours per week
Schedule: from 9:00 to 18:00 hours.
Modality: On-site at our headquarters at Avda. de la Industria, 49. Alcobendas, Madrid (28108) Metro La Granja
Contract type: initially due to production circumstances until 30.03.27 with real possibility of continuity.
REQUIREMENTS
- Minimum experience: not required
- On this occasion
About Konecta
Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.
Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.
- Industry
- Business Services
- Employees
- 100,000+
- Headquarters
- Madrid, Spain
- In Spain
- Madrid
Good to know if you are moving
- Konecta operates in 26 countries across 4 continents, offering global mobility opportunities.
- Employees work in 30 languages, making it a multilingual environment suitable for international professionals.
- The company's global headquarters is in Madrid, Spain, providing a central European base.
- Konecta focuses on customer management and business process outsourcing, with roles in customer service, technical support, and collections.
In their own words
About the company & team
Join the leading Customer Experience services company!
We are a company committed to equal opportunities between women and men, betting on equality in all our positions.
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