HVAC Commercial Management and Support Specialist in Madrid

• Salary: 28000
• Competitive remuneration: €28,000 gross/year.
• Working day: 39 hours per week.
• Schedule: Monday to Thursday from 08:30 to 17:30 h and Friday reduced working day from 08:30 to 15:30 h.
• Continuous training: Initial and upskilling training, paid within the contract.
• Konecta Benefits Club: Access to an exclusive portal of offers, discounts, and special advantages in multiple shops and services.

• Competitive remuneration: €28,000 gross/year (Breakdown: Fixed salary €18,707.32 + Language bonus €1,571.40 + Destination supplement €7,711.28).

• Continuous training: Paid initial and upskilling training within the contract.

At Konecta, we are committed to equal opportunities between women and men, promoting equity, inclusion, and diversity in all our positions.

At Konecta, we firmly believe in diversity, equality, equity, and sustainability. We want to incorporate into our team an HVAC Sales Management and Support Specialist (Heating, Ventilation, and Air Conditioning) with a business vision, agile mindset, innovative character, and the ability to lead a culture of change.

We need you to participate actively in supporting the sales team by managing administrative, logistical, and operational tasks, ensuring the correct functioning of the entire sales process.

At Konecta, we believe firmly in diversity, equality, equity, and sustainability. We want to incorporate into our team a Service Manager with business vision, an agile mindset, an innovative character, and the ability to lead a culture of change.

We are looking for a key professional to coordinate operations, optimize commercial processes, and guarantee excellence in service for an important reference client.

• Order processing: Comprehensive management and processing of orders, ensuring accurate and timely fulfillment.
• Customer data management: Continuous maintenance and updating of information in the system (contact details, purchase history, and preferences).
• Documentation and reports: Preparation of sales reports, monitoring of KPIs and performance metrics, and generation of required documentation.
• Inventory management: Control of stock levels, coordination with suppliers, and ensuring product availability.
• Invoicing and collections: Issuing invoices, monitoring the collection process, and managing associated incidents.
• Technical support and CRM: Technical assistance to the sales team in the use of IT tools and CRM management.
• Internal and external coordination: Continuous link between the sales team, customers, and other departments to ensure operational alignment.
• Regulatory compliance: Ensuring compliance with legal, regulatory, and quality requirements applicable to commercial activity.

• Order processing: Comprehensive management and processing of orders, ensuring accurate and punctual fulfillment.

• Customer data management: Continuous maintenance and updating of information in the system (contact details, purchase history, and preferences).

• Documentation and reports: Preparation of sales reports, monitoring of KPIs and performance metrics, and generation of required documentation.

• Inventory management: Control of stock levels, coordination with suppliers, and guarantee of product availability.

• Invoicing and collections: Issuance of invoices, monitoring of the collection process, and management of associated incidents.

• Technical support and CRM: Technical assistance to the sales team in the use of IT tools and CRM management.

• Internal and external coordination: Continuous link between the sales team, customers, and other departments to ensure operational alignment.

• Regulatory compliance: Ensuring compliance with legal, regulatory, and quality requirements applicable to commercial activity.

• Contract: Permanent seasonal
• Working day: 39h
• Work modality: First approx. 2 months (Onboarding): On-site at our Alcobendas offices (Parque Empresarial Omega, Avda. de la Transición Española, 32, Edificio C, 28108 Madrid). Subsequently: Hybrid model (2 days of teleworking and 3 days on-site).