Sales Training & Capability Coordinator

Academic training
• University degree or equivalent training.
• Training in Business Administration, Marketing, Pedagogy, Learning & Development, Talent Management, Commercial Training, or Artificial Intelligence applied to learning will be valued.

Experience
• Between 3 and 5 years of experience in corporate training, talent development, commercial training, or similar functions.
• Experience coordinating training programs, providers, LMS platforms, and indicator monitoring.
• Previous experience in sales, dealer networks, automotive, Customer Experience, content creation, or digital transformation will be valued.

IT tools
• Good command of Microsoft 365, especially Excel, PowerPoint, Teams, and SharePoint.
• Experience with LMS platforms and content creation tools.
• Knowledge of collaborative tools and artificial intelligence-based solutions applied to learning will be valued.

Languages
• B2 English level or higher. International interaction.

Key competencies
• Intellectual curiosity, continuous learning, and innovation.
• Business orientation, analytical thinking, and a continuous improvement vision.
• Communication, influence, and public speaking skills.
• Project management, initiative, autonomy, and results orientation.
• Ability to work cross-functionally with different areas and stakeholders.

• Competitive remuneration.
• Flexible hours and teleworking policy.
• Benefits package for flexible remuneration.
• Life insurance.
• Exclusive advantages in renting services and vehicle loans for employees.
• Language program offered by the company.
• Free coffee and fruit during office workdays.

At Hyundai Motor España, we are looking to hire a Sales Training & Capability Specialist to drive the commercial training of our dealer network and contribute to the development of their commercial, digital, and customer experience capabilities.

The selected person will participate in the design, coordination, and evolution of training initiatives that help professionalize the Hyundai network, improve commercial performance, and reinforce the customer experience, incorporating new methodologies, digital tools, and innovation applied to learning.

1. Management and coordination of commercial training
• Identify training needs together with the Sales, Product, Customer Experience, Marketing, and Network Development areas.
• Design, coordinate, and monitor the annual commercial training plan.
• Manage in-person, virtual, and e-learning training programs, ensuring their correct execution.
• Coordinate commercial certifications and training actions associated with product launches, electrification, and new processes.
• Adapt international content from Hyundai Motor Europe and Hyundai Motor Company to the Spanish market.

2. Development of commercial capabilities and customer experience
• Design learning itineraries oriented toward the development of commercial, digital, and customer experience competencies.
• Contribute to accelerating the learning curve of new commercial profiles within the network.
• Transform business needs into practical, useful, and results-oriented training solutions.
• Collaborate in the creation and evolution of learning materials, resources, and content.

3. Innovation, digital learning, and artificial intelligence
• Maintain an updated vision regarding training trends, customer experience, and commercial development.
• Research new methodologies, digital tools, and artificial intelligence-based solutions applied to learning.
• Identify opportunities to improve productivity, training effectiveness, and the learning experience.
• Perform benchmarking within and outside the automotive sector and identify innovative providers.

4. Communication, facilitation, and cross-functional coordination
• Participate as a facilitator in programs, training sessions, and events aimed at the network.
• Prepare presentations, messages, and communication materials to drive engagement and participation.
• Collaborate cross-functionally with internal areas and external stakeholders to ensure the quality and coherence of initiatives.
• Represent the area occasionally at program openings or events when necessary.

5. Impact measurement and operational management
• Measure the effectiveness of training actions, transfer to the job, and participant satisfaction.
• Propose improvements that increase the impact of training on the business and on the professionalization of the network.
• Manage LMS administration, providers, budgets, invoicing, reporting, and indicator monitoring.
• Contribute to the attraction, development, and retention of commercial talent within the Hyundai network.

Availability
• Availability for occasional national and international travel, including trips to Hyundai Motor Europe in Germany and, occasionally, to Hyundai Motor Company in Korea.