Warranty Back Office Administrator
The role involves administrative management of warranty exception approval requests. It offers a hybrid work model and professional training. The position is based in Alcobendas.
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This job advert was originally written in Spanish.
- Good communication skills.
- Customer service orientation.
- Basic handling of IT tools.
- Availability for mandatory in-person training.
- In-person training from 24/09 to 15/10 from 09:00 to 15:00 for the MORNING shift and from 15:00 to 21:00 for the AFTERNOON shift (selective and unpaid)
- Start date: 16/10
- 30-hour work week and we have 2 options:
- 09:00 to 15:00 MORNING shift
-15:00 to 21:00 AFTERNOON shift
- Salary according to collective agreement. For 30 hours per week: 1098€ gross/month
- Konecta Benefits Club: exclusive portal with offers and discounts at multiple retailers
Are you looking for a stable opportunity in customer service within a large company in the energy sector? At Konecta, we are looking for customer service teleoperators for a renowned company in the energy sector in SEVILLE
You will handle calls from customers who need information, support, or management of procedures related to the company's services. Your job will be to offer professional, resolute service that is always oriented toward the customer experience.
- Schedule: Monday to Sunday (2 weekends off per month and 2 rest days per week).
- Modality: On-site
- Location: Sevilla - Sede Cartuja II Da Vinci
We will consult your availability during an interview
Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.
Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.
- Category: Teleoperator
We are a company committed to equal opportunities between women and men, betting on equality in all our positions.
We want to meet you!