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88,000+ live jobsHall Assistant and Customer Service – VR / Immersive Experiences
On-site in Madrid·Part-time·Added today (last checked 3 Nov)
MagmaCultura
35 open roles
Our summary
- Hours
- Rotating shifts · Includes weekends
- Work mode
- On-site, Madrid
- Contract
- Part-time
- Spanish
- Fluent
- Education
- University degree
Visa options
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Skills
This job advert was originally written in Spanish.
Requirements
What we're looking for
Academic training: Degree or Bachelor's in Audiovisual Communication, Art History, Fine Arts, History, Tourism, Advertising and PR, Humanities, Anthropology, Cultural Management, or related areas.
Languages: native or bilingual Spanish. Any other additional language will be valued.
Experience of at least one year in similar customer service positions in museums, exhibition halls, cultural centers, or similar.
Nice to have
Having knowledge in the use of digital or technological tools applied to visitor service (such as virtual reality (VR), interactive screens, etc.) will be a plus.
Your essence: If you enjoy interacting with people and want to be part of our team, this is your place!
Pay & benefits
What you'll get
Real impact in the cultural sector: joining a leading organization in the management of cultural projects.
Space for your development: we bet on your talent. We offer you an ideal environment for constant learning.
Contract: permanent seasonal.
Start date: immediate.
The role
We are looking for a Floor Assistant whose main function will be to act as a host, ensuring the optimal functioning of the space and seeing to it that every visitor enjoys a smooth, welcoming, and enriching experience.
What you'll do
Welcome the visiting public and explain the functioning of each space and the individualized immersive experiences they will encounter throughout the tour.
Explain the basic operation of the Virtual Reality (VR) devices, guaranteeing an immersive, safe, and pleasant experience.
Maintain the cleanliness and hygiene of the equipment, guaranteeing optimal usage conditions for the VR goggles and other devices.
Manage the flow of visitors and waiting times so that the experience in the immersive room develops in a smooth and orderly manner.
Monitor the cameras in the exhibition rooms to control the progress of the tour and carry out the activation of activities during the immersive experience.
How you'll work
Working days and schedule
Shift 1: 29 h/week: Tuesday to Friday from 10:00 to 15:00; alternating Saturdays and Sundays from 10:00 to 20:00.
Shift 2: 29 h/week: Tuesday to Friday from 15:00 to 20:00; alternating Saturdays and Sundays from 10:00 to 20:00.
Location: Madrid.
About MagmaCultura
Magmacultura is an international cultural management company specializing in the design and management of cultural, educational, tourism, and communication projects. With over three decades of experience, it offers comprehensive management of cultural assets, including museums, immersive spaces, and digital cultural centers, along with services such as cultural mediation, event management, and educational programs.
Magmacultura operates across Spain, with current vacancies in cities including Madrid, Barcelona, Valencia, Santander, and others. The company's work culture emphasizes public-facing roles in cultural venues, requiring strong language skills (e.g., English, French, Basque) and a passion for cultural dissemination. For international professionals, opportunities exist in roles such as cultural informers, educators, and front-of-house staff, often with weekend or shift work.
- Industry
- Cultural Services
- In Spain
- Madrid, Barcelona, Valencia and 10 more
Good to know if you are moving
- Magmacultura manages cultural projects across multiple Spanish regions, with job openings in cities like Madrid, Barcelona, Valencia, and Santander.
- Many roles require language skills, such as English B2/C1, French, or Basque, making them accessible to international candidates.
- Positions include public-facing roles like cultural informers, ticket sellers, and VR experience guides, often with weekend or shift schedules.
- The company has over 30 years of experience in cultural management, indicating stability and a broad network of cultural venues.
- Some roles are temporary or project-based, such as for specific exhibitions or seasonal events.
In their own words
About the company & team
Magmacultura was born with the conviction that culture transforms. Today, more than 30 years later, we remain the same company: passionate, close, and committed to bringing heritage, art, and knowledge closer to people.
We conceptualize, design, manage, and communicate cultural, educational, and tourism projects, with museums, cultural centers, and heritage sites as our main areas of operation. Join our team!
Additional information
At Magmacultura, we firmly believe that, to care for the plurality of our audience, we must first guarantee it from within. Therefore, we ensure selection processes that are open, equitable, and completely free of discrimination based on sex, origin, age, functional diversity, sexual orientation, gender identity, religion, or any other personal or social condition.
We have an active Equality Plan that supports our real commitment to equal opportunities at all levels of the organization. Here, all candidacies are evaluated based on criteria of talent, motivation, and potential.
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