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Cultural Informer (morning shift and weekends) for Museum - Madrid

On-site in Madrid·Part-time·Added today (last checked 6 Nov)

MagmaCultura

18 open roles

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Our summary

Hours: Rotating shifts · Includes weekends
Contract: Permanent, part-time hours

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This job advert was originally written in Spanish.

Pay & benefits

What you'll get

Real impact in the cultural sector: joining a leading organization in the management of cultural projects.
Space for your development: we bet on your talent. We offer you an ideal environment for constant learning.
Working day and schedule: 27.63 h/week. Alternating Week A and Week B with alternating Sundays and holidays:
- Week without working Sunday: Tuesday from 10:00 to 15:30; Wednesday to Saturday from 10:30 to 15:30.
- Week with working Sunday: Tuesday from 10:00 to 15:30; Wednesday to Friday from 10:30 to 15:30; Saturday from 15:00 to 20:00; alternating Sundays and holidays from 10:00 to 14:15.
Contract: permanent.
Start date: immediate.
Location: Madrid

The role

Magmacultura was born with the conviction that culture transforms. Today, more than 30 years later, we remain the same company: passionate, close, and committed to bringing heritage, art, and knowledge closer to people.

We conceptualize, design, manage, and communicate cultural, educational, and tourism projects, with museums, cultural centers, and heritage sites as our main areas of operation. Join our team!

What you'll do

We are looking for a dynamic, communicative Cultural Informer and Customer Service professional with a vocation for service to join a space dedicated to contemporary art, architecture, and urbanism in Madrid.

YOUR DAY TO DAY

Reception and customer service: reception, greeting, and in-person and telephone assistance to visitors at the museum desk, as well as active management of reservations and the tour dissemination service.
Shop management and sales: sale of catalogues, publications, and exhibition merchandising.
Coordination and resource management: coordination of activities and preparation, distribution, storage, and cleaning of listening devices for guided tours (transmitters, receivers, headphones, etc.).
Control of materials for visitors: maintenance and supervision of elements available to the public (QR download codes, sensory backpacks, sound cancellers, etc.).
Administration and reports: preparation of reports and tables with statistical data on service and visitor flow.

WHAT WE ARE LOOKING FOR

Academic training: Degree, Higher Vocational Training Cycle, or qualification in Art History, Fine Arts, History, Tourism, Humanities, Audiovisual Communication, Cultural Management, or equivalents.
Languages: native or bilingual Spanish and advanced English. Knowledge of any additional language will be valued.
Previous experience: in customer service and in the museum sector. Experience in managing and booking activities through the Clorian platform will be valued.
Your essence: we are looking for a dynamic person, with the ability to adapt to different environments and an interest in connecting with people. If you enjoy teamwork, this is the place for you!

About MagmaCultura

Magmacultura is an international cultural management company specializing in the design and management of cultural, educational, tourism, and communication projects. With over three decades of experience, it offers comprehensive management of cultural assets, including museums, immersive spaces, and digital cultural centers, along with services such as cultural mediation, event management, and educational programs.

Magmacultura operates across Spain, with current vacancies in cities including Madrid, Barcelona, Valencia, Santander, and others. The company's work culture emphasizes public-facing roles in cultural venues, requiring strong language skills (e.g., English, French, Basque) and a passion for cultural dissemination. For international professionals, opportunities exist in roles such as cultural informers, educators, and front-of-house staff, often with weekend or shift work.

Industry: Cultural Services
In Spain: Madrid, Barcelona, Valencia and 10 more

Good to know if you are moving

Magmacultura manages cultural projects across multiple Spanish regions, with job openings in cities like Madrid, Barcelona, Valencia, and Santander.
Many roles require language skills, such as English B2/C1, French, or Basque, making them accessible to international candidates.
Positions include public-facing roles like cultural informers, ticket sellers, and VR experience guides, often with weekend or shift schedules.
The company has over 30 years of experience in cultural management, indicating stability and a broad network of cultural venues.
Some roles are temporary or project-based, such as for specific exhibitions or seasonal events.

In their own words

Additional information

At Magmacultura, we firmly believe that, to care for the plurality of our audience, we must first guarantee it from within. Therefore, we ensure selection processes that are open, equitable, and completely free of discrimination based on sex, origin, age, functional diversity, sexual orientation, gender identity, religion, or any other personal or social condition.

We have an active Equality Plan that supports our real commitment to equal opportunities at all levels of the organization. Here, all candidacies are evaluated based on criteria of talent, motivation, and potential.

All open roles at MagmaCultura