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Cultural Information Officer

On-site in Santander·Full-time·Added today (last checked 4 Nov)

MagmaCultura

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Our summary

Work mode: On-site, Santander
Contract: Full-time
Spanish: Native level
English: Required
Other languages: French
Education: University degree

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No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Academic training: in Art History, Fine Arts, History, Tourism, Humanities, Audiovisual Communication, Anthropology, Cultural Management, or equivalents.
Languages: native or bilingual Spanish; an advanced level of English. Additionally, knowledge of French or any other additional language will be very positively valued.
Previous experience in customer service or similar positions.
Your essence: if you enjoy teamwork and possess empathy this is your place!

Pay & benefits

What you'll get

Real impact in the cultural sector: joining a leading organization in the management of cultural projects.
Space for your development: we bet on your talent. We offer you an ideal environment for constant learning.

The role

We are looking for a Cultural Informer with a clear orientation toward the public to be the first point of contact in visitor services and the cultural space for a prominent and prestigious cultural facility located in Santander.

What you'll do

Welcome the visiting public: receive the visiting public with warmth, acting as the first point of contact with the cultural space.
Guide the visiting public: offer clear information regarding the layout of the space, itineraries, services, access, and center regulations, enhancing audience management.
Ensure well-being in the galleries: promote the appropriate use of exhibition spaces, supporting the fluidity of visitor flows and kindly reminding visitors of the center's guidelines for the correct development of the visit.

How you'll work

Working day, days, and schedule
Week A
- Tuesday to Friday: 10:00 h - 14:00 h
- Saturday and Sunday: 10:00 h - 20:00 h (with 1 h break)
Week B
- Tuesday to Friday: 10:00 h - 14:00 h and 16:00 h - 20:00 h
Week A
- From Tuesday to Friday from 10:00 to 15:00 h.
- Saturday and Sunday from 10:00 to 20:00 h.
Week B
- From Tuesday to Friday from 15:00 to 20:15 h.
Week A
- Monday, Wednesday, Thursday and Friday from 10:00 to 15:00 h.
Week B
- From Monday to Friday from 15:00 to 20:00 h.
Contract: permanent seasonal.
Start date: immediate.
Location: Santander.

About MagmaCultura

Magmacultura is an international cultural management company specializing in the design and management of cultural, educational, tourism, and communication projects. With over three decades of experience, it offers comprehensive management of cultural assets, including museums, immersive spaces, and digital cultural centers, along with services such as cultural mediation, event management, and educational programs.

Magmacultura operates across Spain, with current vacancies in cities including Madrid, Barcelona, Valencia, Santander, and others. The company's work culture emphasizes public-facing roles in cultural venues, requiring strong language skills (e.g., English, French, Basque) and a passion for cultural dissemination. For international professionals, opportunities exist in roles such as cultural informers, educators, and front-of-house staff, often with weekend or shift work.

Industry: Cultural Services
In Spain: Madrid, Barcelona, Valencia and 10 more

Good to know if you are moving

Magmacultura manages cultural projects across multiple Spanish regions, with job openings in cities like Madrid, Barcelona, Valencia, and Santander.
Many roles require language skills, such as English B2/C1, French, or Basque, making them accessible to international candidates.
Positions include public-facing roles like cultural informers, ticket sellers, and VR experience guides, often with weekend or shift schedules.
The company has over 30 years of experience in cultural management, indicating stability and a broad network of cultural venues.
Some roles are temporary or project-based, such as for specific exhibitions or seasonal events.

In their own words

About the company & team

Magmacultura was born with the conviction that culture transforms. Today, more than 30 years later, we remain the same company: passionate, close, and committed to bringing heritage, art, and knowledge closer to people.

We conceptualize, design, manage, and communicate cultural, educational, and tourism projects, with museums, cultural centers, and heritage sites as our main areas of operation. Join our team!

Additional information

At Magmacultura, we firmly believe that, to care for the plurality of our audience, we must first guarantee it from within. Therefore, we ensure selection processes that are open, equitable, and completely free of discrimination based on sex, origin, age, functional diversity, sexual orientation, gender identity, religion, or any other personal or social condition.

We have an active Equality Plan that supports our real commitment to equal opportunities at all levels of the organization. Here, all candidacies are evaluated based on criteria of talent, motivation, and potential.

All open roles at MagmaCultura