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Principal Engineer - Self-Service

Hybrid in Madrid·Added today (last checked 26 Oct)

Mapfre

91 open roles

Our summary

Hours
Jornada intensiva in summer
Work mode
Hybrid, Madrid
English
Required
Experience
Senior level
Education
University degree
Benefits
Private health insurance, life insurance, flexible pay plan

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Experience performing technical analysis or leading the implementation of technological solutions.
  • Experience in the integration of solutions and complex ecosystems.
  • Knowledge of Agile methodologies.
  • Experience coordinating multidisciplinary teams or complex technological initiatives.
  • Knowledge of Cloud environments (AWS, Google Cloud or similar).

  • Knowledge of software architectures, APIs, and systems integration.

  • Knowledge of frontend development technologies and mobile applications (Angular, Ionic, Node)

  • Experience in self-service platforms and digital channels.

  • Minimum English level B2.

Ultimately, we are looking for someone who enjoys combining technology, coordination, management, and closeness to the business to build digital solutions that generate a real impact on customers and users.

Nice to have

  • Complementary training in leadership, project management, or agile methodologies is valued.
  • Experience in self-service platforms, digital channels, and chatbot platforms is valued.

Education & certifications

  • University degree in Computer Engineering, Telecommunications, Industrial Engineering, or related studies.

Pay & benefits

What you'll get

  • Flexible working hours and hybrid work (3 days in the office and 2 days remote).
  • A flexible compensation package that includes: meal vouchers, childcare vouchers, medical insurance, life insurance, employee discounts, and more. And if you live in Madrid, a company shuttle bus is available to get you to the office.
  • Access to an attractive pension plan.
  • Summer intensive schedule.
  • You'll be in charge of your own learning journey, with access to thousands of resources to keep advancing your technical expertise. Plus, you'll receive an additional €1,100 per year to further develop your skills.
  • 25 vacation days per year (you would have proportional days from your start date).
    Additionally, at MAPFRE we do not work on December 24th, December 31st, and January 5th.
  • 28 hours per year for personal matters + 3 recoverable days during Easter week.
  • The opportunity to participate in volunteer projects.
  • Paddle tennis courts and a gym at our María Tubau offices.
  • An amazing place to work! We are ranked among the 50 best companies to work for in Spain according to Forbes magazine.

We are unique because we are diverse!

The role

Do you like challenges and projects that make a real difference? Well, we have fresh news: at Mapfre Tech, we are looking for a Principal Engineer for Reef, our global technological ecosystem.

Reef is not just a platform: it is the project. A comprehensive, modular, and scalable solution that meets all the needs of Mapfre as an insurance group.

Now we want you to be the protagonist of this chapter. We are looking for professionals with the drive to learn, build, and make an impact from within. No cape required, but definitely the right attitude to join the change.

So, if you ever thought: "I would love to be part of a transformative project, with real impact and surrounded by amazing people," this is your opportunity.

What you'll do

We are looking for a person with solid experience in technological leadership, transversal vision, and the ability to coordinate multidisciplinary teams in complex environments. They will join the REEF Iberia Development Center team to technically lead the evolution of Self-Service and Virtual Assistant assets, ensuring their alignment with business needs, corporate technological standards, and MAPFRE's digital transformation objectives.

They will be a reference figure for coordination between business areas, technological teams, corporate architecture, providers, and countries, guaranteeing the correct execution of initiatives, the quality of solutions, and the sustainable evolution of the platforms.

  • Lead the evolution of Self-Service and Virtual Assistant products.
  • Coordinate the work of the technological teams involved in the various initiatives, promoting collaboration and removing blockers.
  • Act as a connection point between business, technology, countries, and other relevant stakeholders.
  • Perform integral monitoring of projects and initiatives, ensuring the fulfillment of objectives, quality, deadlines, and dependencies.
  • Supervise the technical quality of developments carried out by external providers and ensure their alignment with corporate standards.
  • Coordinate the activity of technological providers, validating deliverables, priorities, and fulfillment of commitments.
  • Identify technical, organizational, and operational risks, proposing mitigation actions and ensuring their follow-up.
  • Accompany teams in the functional and technical definition of solutions, guaranteeing their coherence and transversality.
  • Drive best practices in development, deployment, technological governance, and solution lifecycle management.
  • Supervise the architectures and integrations of the platforms, looking after the scalability, maintainability, and security of the solutions.
  • Prepare executive reports and monitoring metrics to facilitate decision-making and communication with management.
  • Coordinate international initiatives with teams from the various countries in the group.
  • Participate in the definition of roadmaps, priorities, and team capacity.
  • Identify opportunities for optimization, reuse, and technological innovation.
  • Facilitate the professional development of teams through coaching, feedback, and knowledge transfer.

Where are we?

Calle María Tubau, Madrid.

Hiring process

3 steps4 interviews
  1. First point of contact

    With recruitment team

    Starts from your application, LinkedIn, or a call from the recruitment team or a partner agency; a first conversation about you and the open opportunities.

  2. Interview with Human Resources

    With HR team

    Conversation about your interests, experience, skills and how you approach challenges, plus your questions about Mapfre.

  3. Technical interview

    With the team · 1–2 sessions

    One or two interviews with the team to assess technical skills and explain the day-to-day of the role.

About Mapfre

Mapfre is a global insurance company headquartered in Madrid, Spain, with a strong presence in the insurance and reinsurance markets across Europe, the Americas, and Asia. It offers a wide range of products including life, health, auto, and home insurance, and operates through multiple brands such as Verti. With over 30,000 employees worldwide, Mapfre is one of the largest Spanish multinationals in the insurance sector.

In Spain, Mapfre has its main offices in Madrid and Barcelona, with a significant network of commercial offices across the country. The company is known for its strong corporate culture, focus on digital transformation, and investment in technology and data analytics. For international professionals, Mapfre offers opportunities in areas like data science, cybersecurity, cloud architecture, and finance, with a work environment that values innovation and professional development.

Industry
Insurance
Founded
1933
Employees
10,000–50,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona

Good to know if you are moving

  • Mapfre is headquartered in Madrid, Spain, and has a large presence in Barcelona and other Spanish cities.
  • The company offers roles in English and Spanish, with many technical positions in data, cloud, and cybersecurity.
  • Mapfre has a strong commitment to digital transformation, investing in AI, data analytics, and cloud infrastructure.
  • International hires may find opportunities in the company's global operations, especially in Latin America and Europe.
  • The company provides a stable work environment with a focus on long-term career development.

In their own words

Additional information

All selection processes at Mapfre are conducted under the principle of EQUAL OPPORTUNITIES and NON-DISCRIMINATION, with the APTITUDES and PERSONAL AND PROFESSIONAL MERIT of the candidate being the criteria on which the final selection for the position is based.

We create work environments that value diversity and are free from discrimination based on sex, race, ideology, religion, sexual orientation, age, nationality, disability, or any other personal, physical, or social condition.

You can consult our Diversity and Equal Opportunity policy: politica-de-diversidad-e-igualdad-de-oportunidades.pdf (mapfre.com)

By registering for this offer, you are informed and consent to the processing by Mapfre of the personal data you have voluntarily provided through this platform. If you provide data on other third parties, you guarantee that you have obtained their prior consent to communicate their data and have informed them accordingly.

MAPFRE, as the data controller, will process your data solely for the purpose of managing your participation in selection processes. For this purpose, profiles may be created, and automated decisions may result from the processing of your data. In order to manage your participation in various selection processes within MAPFRE Group companies, subsidiaries, affiliates, and Fundación MAPFRE, your data may be communicated to these entities and may be subject to international transfer.

You can consult additional data protection information at MAPFRE at https://www.mapfre.com/corporativo-es/clausulas/RRHHseleccion.pdf where we indicate where to exercise the rights of access, rectification, erasure, limitation, objection, and portability of your personal data.

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