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Claims Handler (Reparables)

On-site in Sevilla·Added today (last checked 26 Oct)

Mapfre

91 open roles

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Our summary

Work mode: On-site, Sevilla
Experience: 2+ years
Education: Upper secondary (Bachillerato)

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum High School Diploma or Vocational Training. University studies will be valued.
Knowledge related to the insurance sector, more specifically regarding claims management and other areas related to this subject.
At least 2 years of professional experience in claims processing or related positions.
User-level proficiency in the Office suite; knowledge of tools and applications necessary for processing (Cisweb, Platea, Genesys) will be valued.

Nice to have

Knowledge of any language will be valued.

The role

What you'll do

Monitoring the progress of files until their settlement.
Customer service.
Cooperation, within their scope of responsibility, to achieve the area's objectives.
Control, monitoring, and development of rules and criteria within their management scope.
Coordination with other departments and centers.

How you'll work

Temporary vacancy

Location

Location: C/ Leonardo da Vinci, nº 20- La Cartuja (Sevilla)

Hiring process

3 steps4 interviews

First point of contact
With recruitment team
Starts from your application, LinkedIn, or a call from the recruitment team or a partner agency; a first conversation about you and the open opportunities.
Interview with Human Resources
With HR team
Conversation about your interests, experience, skills and how you approach challenges, plus your questions about Mapfre.
Technical interview
With the team · 1–2 sessions
One or two interviews with the team to assess technical skills and explain the day-to-day of the role.

About Mapfre

Mapfre is a global insurance company headquartered in Madrid, Spain, with a strong presence in the insurance and reinsurance markets across Europe, the Americas, and Asia. It offers a wide range of products including life, health, auto, and home insurance, and operates through multiple brands such as Verti. With over 30,000 employees worldwide, Mapfre is one of the largest Spanish multinationals in the insurance sector.

In Spain, Mapfre has its main offices in Madrid and Barcelona, with a significant network of commercial offices across the country. The company is known for its strong corporate culture, focus on digital transformation, and investment in technology and data analytics. For international professionals, Mapfre offers opportunities in areas like data science, cybersecurity, cloud architecture, and finance, with a work environment that values innovation and professional development.

Industry: Insurance
Founded: 1933
Employees: 10,000–50,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona

Good to know if you are moving

Mapfre is headquartered in Madrid, Spain, and has a large presence in Barcelona and other Spanish cities.
The company offers roles in English and Spanish, with many technical positions in data, cloud, and cybersecurity.
Mapfre has a strong commitment to digital transformation, investing in AI, data analytics, and cloud infrastructure.
International hires may find opportunities in the company's global operations, especially in Latin America and Europe.
The company provides a stable work environment with a focus on long-term career development.

All open roles at Mapfre