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Customer Service Manager

On-site in L'Hospitalet de Llobregat·Part-time·Added over 6 years ago (last checked 28 Oct)

McDonald's Spain

813 open roles

Our summary

Work mode
On-site, L'Hospitalet de Llobregat
Contract
Permanent, part-time hours
Education
Compulsory secondary education (ESO)

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Catalan.

The role

The role of Customer Service Manager is understood as the ultimate ambassador of the Hospitality and Image of our restaurant. They are the primary person responsible for guaranteeing the good EXPERIENCE of our customers. The main tasks of the customer service managers are: welcoming our customers; ensuring the compliance of safety and hygiene measures for all our customers, among others, hygiene measures, capacity control and frequent cleaning/disinfection of the facilities; table service of orders and offering a high level of hospitality to all our customers.

CANDIDATE REQUIREMENTS

AGE: 18-30 years.

REGULATED EDUCATION: Compulsory Secondary Education.

WORK EXPERIENCE: It will be valued, although it is not essential.

REQUIRED

Good image

Friendly and positive character

Availability to work on weekends

Quick adaptation to new environments

OTHER REQUIREMENTS

Proactive person accustomed to working in a team

Professionalism and punctuality

About McDonald's Spain

McDonald's is the world's largest fast-food restaurant chain, operating over 40,000 locations in more than 100 countries. In Spain, McDonald's is a major quick-service restaurant employer, with hundreds of restaurants across the country, from large cities to coastal towns. The company's operations in Spain are managed through a network of franchisees and corporate locations, offering roles in restaurant management, customer service, and food preparation.

For international professionals, McDonald's Spain offers widespread entry-level and management opportunities in a structured, globally recognized environment. The company is known for its training programs and career progression, with many managers starting as crew members. Spanish language skills are typically required for customer-facing roles, but the company's global brand and standardized operations make it a familiar and accessible employer for newcomers to Spain.

Industry
Fast Food
Founded
1940
Employees
100,000+
Headquarters
Chicago, USA
In Spain
Madrid, Barcelona, Sevilla and 7 more

Good to know if you are moving

  • McDonald's Spain operates over 500 restaurants across the country, providing opportunities in many cities and towns.
  • The company offers structured training and career advancement programs, with many managers promoted from crew positions.
  • Spanish language proficiency is typically required for customer-facing roles, but the global brand and standardized procedures ease the transition for international staff.
  • McDonald's Spain is known for its inclusive hiring practices, including roles specifically for people with disabilities.
  • Positions are often part-time and flexible, making them accessible for those relocating or studying in Spain.
All open roles at McDonald's Spain
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