Receptionist - Madrid Center
A Front Office Agent is needed for a hotel in central Madrid. The role involves managing check-ins, check-outs, and guest services. It offers professional development and employee benefits.
The English-language job board for Spain
89,000+ live jobsHave the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
German
The ad asks for German, or counts it in your favour.
Work on-site in Marbella
No relocation package mentioned.
Flexible pay plan
Take part of your salary as tax-free benefits, per the ad.
This job was automatically translated to English.
As a Reservations Agent, you will be responsible for managing hotel reservations, ensuring high efficiency in daily performance and complying with brand standards. Additionally, the Reservations Agent must create a solid multi-property management system (PMS) experience to guarantee smooth daily operations. This position is essential for coordinating hotel operations with the reception and revenue teams with the aim of maximizing the hotel's sales strategy. You will be in charge of establishing strong relationships with our clients, demonstrating exceptional telephone and customer service skills.
This role involves teamwork, planning, and controlling daily reservation functions:
Meliá Hotels International is a Spanish hotel company and one of the world's largest resort hotel chains. Founded in Palma de Mallorca in 1956, the company operates over 350 hotels across more than 40 countries, spanning brands such as Gran Meliá, Meliá, ME by Meliá, Innside by Meliá, and Paradisus. The company is a global leader in the hospitality industry, with a strong focus on leisure and business travel, and is known for its Mediterranean heritage and premium service standards.
Meliá has a very significant presence in Spain, its home market, with a wide network of hotels across the Balearic Islands, the Canary Islands, and the mainland. The company is a major employer in Spain, offering a wide range of roles in hotel operations, food and beverage, and management. For international professionals, Meliá offers opportunities to work in a dynamic, multicultural environment within a leading global hospitality brand, with roles often requiring Spanish language skills and a passion for customer service.
"The world is yours with Meliá"
Discover an endless path at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.
At Meliá Hotels International we are committed to equal opportunities between women and men in the workplace, with the support of management and the principles contained in our Human Resources policies. We also care about spreading a corporate culture committed to effective equality throughout the entire workforce, and raising awareness of the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.
Furthermore, we are committed to the sustainable growth of our sector through a great, socially responsible human team. In this regard, our motto is "Towards a sustainable future, from a responsible present" Thanks to all our collaborators we make this possible.
To protect you and avoid fraud in the selection processes, we invite you to consult our recommendations on the page "Protect your application".
If you want to be "Very Inspiring People",
or browse Entry-level·Hotels & Hospitality·Andalusia·Hotels