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Director of Operations - QSR Scale-Up

On-site in Madrid·Added 3 months ago (last checked 15 Oct)

Agency
Michael Page España

1696 open roles

Overview

Work mode
On-site, Madrid
Contract
Permanent contract
Experience
Senior level

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

  • Joining a solid project with international backing
  • Key role in a phase of accelerated growth and transformation
  • High visibility and direct impact on business development
  • Opportunity for professional growth toward full operations leadership
  • Dynamic, professional environment oriented toward excellence
  • Attractive salary package consisting of base salary, variable bonus, and company car.

The role

What you'll do

Reporting to the General Management, the candidate will be responsible for:

  • Leading the development and execution of the expansion plan, ensuring efficient openings of new units
  • Ensuring operational excellence through the implementation of standards, processes, and KPIs
  • Overseeing business profitability, optimizing costs, margins, and EBITDA
  • Designing and developing the organizational structure, leading teams and middle management
  • Ensuring consistency of the customer experience across the entire network
  • Driving professionalization, standardization, and scalability of operations
  • Collaborating closely with other areas to ensure sustainable business growth

Summary

We are seeking a Director of Operations to lead the rapid expansion and operational excellence of a growing QSR platform in Iberia. This role combines strategic leadership and operational execution to scale operations, develop teams, and maximize performance in a high-growth environment.

  • Lead an ambitious expansion plan within a global brand
  • Strategic role with high impact and projection toward maximum responsibility

Who are we looking for (M/F/D)?

We are seeking a professional with solid experience in organized food service (QSR), who has held positions of responsibility in leading companies in the sector. Ideally, they will bring experience as a second-in-command in operations management or leading broad regions, with proven ability to manage complex and expanding environments. They should stand out for their strategic vision combined with a strong execution focus, team leadership, analytical skills, and results orientation. Experience in high-growth contexts (scale-up) and the ambition to evolve toward full operational leadership will be especially valued.

Hiring process

2 steps2 interviews
  1. CV registration

  2. Consultant contact

    With a specialist Michael Page consultant

    If they see that your experience and motivations fit the values and needs of a hiring company, they will contact you to start the selection process: they will learn about your expectations, answer your questions and help you prepare for each stage of the process.

  3. Company interview

    With a client company

    If your application progresses, we will help you prepare for the interview with useful information about the company, its culture and what it looks for in a profile like yours.

  4. Final stage and negotiation · With a client company

  • The final stages are set by the client company: Michael Page acts as an intermediary, and the interview and decision rest with the hiring company.
  • Support continues after the contract is signed.
  • Michael Page cannot support every candidate; registering and keeping your profile up to date opens the door to future processes.

About Michael Page España

Michael Page is a global recruitment consultancy and part of PageGroup, one of the world's leading professional recruitment firms. The company specializes in placing mid-to-senior level professionals across a wide range of sectors, including technology, engineering, finance, sales, and human resources. With a strong presence in Spain, Michael Page operates offices in major cities and offers services such as executive search, temporary staffing, and outsourcing solutions.

Industry
Staffing

In their own words

About the company & team

Our client is an international business group with a solid track record in retail and organized food service, currently driving the growth of a well-known global quick-service restaurant brand in the Iberian Peninsula. The company is in a phase of strong expansion, with an ambitious opening plan and consolidation as a key player in the QSR sector in Spain.

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