Director of Sales — 5*GL Hotel

• Key management position in a 5 Grand Luxury hotel in Madrid*, with high visibility and direct reporting to General Management.
• Competitive compensation package, consisting of a fixed salary in line with the luxury market and an attractive variable bonus linked to the achievement of commercial and revenue objectives.
• High level of autonomy and responsibility, with real capacity to define and execute the global sales strategy.
• Opportunity to build, lead, and develop a high-performance commercial team, establishing a culture of excellence and results orientation.

The Director of Sales will be responsible for defining, leading, and executing the hotel's global sales strategy, with the aim of maximizing revenue, positioning the asset as a benchmark in the luxury segment, and ensuring sustainable medium- and long-term growth. They will lead the commercial team by fostering a culture of high performance and excellence.

• Define and lead the hotel's global sales strategy in alignment with General Management.
• Design and execute medium- and long-term commercial plans, including market and channel segmentation.
• Establish commercial objectives by region, market, and segment (corporate, leisure, MICE, luxury, etc.).
• Identify new business opportunities, strategic alliances, and emerging markets.
• Ensure the correct positioning of the hotel within the 5 Grand Luxury* segment at both national and international levels.
• Prepare and supervise sales forecasts and annual budgets.
• Analyze and monitor key KPIs (pick-up, ADR, RevPAR, production by segment, conversion, etc.).
• Prepare periodic reports for General Management including analysis, deviations, and action plans.
• Work transversally with Revenue Management, Marketing, and Operations to maximize results.
• Lead the hiring, development, and retention of talent within the sales area.
• Build a high-performance team based on commercial excellence, results orientation, and collaboration.
• Establish individual and group objectives, evaluating performance and designing development plans.
• Foster a culture of high standards, accountability, and continuous improvement.
• Directly manage strategic accounts and VIP clients.
• Represent the hotel at trade fairs, events, and industry forums at national and international levels.
• Maintain solid relationships with agencies, tour operators, companies, and key partners in the luxury segment.

• Growth potential.
• Attractive salary package.

• University degree in Tourism, Business Administration, Marketing, or similar.
• Postgraduate training in Hotel Management, Sales, or Revenue Management is valued.
• Minimum 8-10 years of experience in commercial positions within the hotel sector.
• Demonstrable experience as Director of Sales or in similar positions in 5* or 5* Grand Luxury hotels.
• Solid knowledge of national and international luxury markets.
• Strategic vision and strong results orientation.
• Analytical capacity and mastery of KPIs and forecasting.
• Inspiring leadership and ability to develop high-performance teams.
• Excellent communication, negotiation, and influencing skills.
• High capacity for planning and decision-making.