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Director of Luxury Sales

On-site in Madrid·Added 2 days ago (last checked 7 Nov)

NH Hotels (Minor Hotels)

67 open roles

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Our summary

Work mode
On-site, Madrid
Spanish
Fluent
English
Required
Experience
7+ years
Education
University degree

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Skills

Requirements

What we're looking for

  • The candidate must have a minimum of 7 - 10 years of sales experience in luxury hospitality sales, with a strong focus on the leisure segment.
  • Strong understanding of consumer behaviors and network within Spain´s luxury travel industry - notably Consortia and Agency environment.
  • Expert in outbound business and a thorough understanding of sales practices, methodologies and customer buying patterns and channels.
  • Established experience, and reputation with a Global Strategic Vision.
  • Sales focused, results oriented and proactive style with excellent presentation skills.
  • Global mindset with the ability to see the "big picture" of the Company needs, Global trends, and Competitive environment.
  • Excellent communications capabilities, and negotiation skills, while developing effective collaborative methods with clients, industry partners and internal company teams.
  • Ability to analyze data, business performance and reporting.
  • Solid organizational, analytical, and problem-solving competencies.

Education & certifications

  • Degree level - preferably in Travel & Tourism, Hospitality Management. Value given to post graduate qualifications.
  • Eagerness and desire to work in a multinational environment within the travel industry in a high sale driven role.
  • Experience working with international teams.
  • MS Office, Advanced Excel, Advanced PowerPoint, SAP.

Languages

  • Fluent spoken and written Spanish & English. Other languages are an advantage.

Pay & benefits

What you'll get

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

  • Worldwide experience - diversity of 150 different nationalities.
  • Career development opportunities full of national and international challenges.
  • Wide range of training programmes to enhance your skills.
  • Wellbeing initiatives, including flexible working conditions.
  • Team member recognition programmes, including Memorable Dates.
  • Ability to make a difference through our sustainability programme and volunteering initiatives.
  • Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

The role

The Global Account Director - Luxury Segment is responsible for developing and executing the global sales strategy for the luxury leisure segment across the Minor Hotels portfolio. This role will lead strategic relationships with high-end travel partners (including Virtuoso, Signature and more), drive revenue growth in key source markets, and position Minor's luxury brands as top-of-mind for premium travelers.

What you'll do

  • Educate and build brand awareness within the Spanish market.
  • Develop and implement a comprehensive global sales strategy for the luxury leisure segment aligned with overall commercial goals.
  • Lead luxury preferred partnership negotiations globally from the Spain market.
  • Understand the business needs and booking patterns for the individual properties and deliver qualified demand to secure budget objectives.
  • Cultivate and strengthen relationships with luxury travel consortia, tour operators, luxury agencies, and wholesalers.
  • Identify key internal and external sources of information to detect and understand market trends.
  • Build and deploy an annual action plan in coordination with the property sales team focusing on:
      • Roadshows and Flythroughs
      • Customer FAM Trips
      • Industry Event Tradeshows
      • Agency Presentations
  • Collaborate with regional sales teams to ensure alignment in luxury customer engagement.
  • Partner with Marketing, PR, Revenue, and Operations teams to drive integrated luxury campaigns and promotions.
  • Act as a brand ambassador internally and externally, championing the unique selling points of the Anantara, Elewana, Tivoli, Minor Reserve, Wolseley, and other luxury brands.
  • Monitor monthly results; implement timely adjustments to maximize revenues and profits.
  • Update commercial CRM with all the activities planned and executed.
  • Responsible for meeting deadlines and submitting reports in a timely manner.

How you'll work

  • The position requires flexibility to travel internationally up to 40-50% of the time.

Hiring process

Are you looking for a new challenge? Apply now!

About NH Hotels (Minor Hotels)

NH Hotels, part of Minor Hotels, is a major international hotel group headquartered in Madrid, Spain. The company operates a diverse portfolio of hotels across Europe, the Americas, and Asia, including the NH, NH Collection, and Anantara brands. With a strong presence in Spain, NH Hotels manages numerous properties in key cities and resort destinations, offering a wide range of hospitality services from luxury stays to business accommodations.

For international professionals, NH Hotels offers significant opportunities in Spain, with roles spanning hotel operations, culinary arts, and corporate functions. The company's culture emphasizes service excellence and career development, and its global footprint provides a dynamic environment for those looking to build a career in hospitality. With a central office in Madrid and properties across Spain, it is an attractive employer for those seeking to work in one of Europe's top tourism markets.

Industry
Hotels
Founded
1978
Employees
10,000–50,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Marbella and 8 more

Good to know if you are moving

  • NH Hotels is headquartered in Madrid, Spain, making it a central player in the Spanish hospitality market.
  • The company is part of Minor Hotels, a global group with properties in over 50 countries, offering international career mobility.
  • Many roles in Spain, such as reservations agents, require multilingual skills (e.g., German, French), which can be an advantage for international candidates.
  • The company offers a range of positions from entry-level to management, with opportunities in both urban and resort locations across Spain.
  • NH Hotels has a strong focus on training and development, with programs like paid internships in commercial and talent acquisition departments.

In their own words

About the company & team

Minor Hotels is a global hospitality group operating over 560 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.

As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today's global travellers through its diverse portfolio of 12 hotel brands - Anantara, Minor Reserve, Avani, Colbert Collection, Elewana, The Wolseley, NH, NH Collection, iStay, nhow, Oaks and Tivoli.

As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.

Additional information

Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.

All open roles at NH Hotels (Minor Hotels)

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