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Claims Manager

On-site in Zaragoza·Added 1 month ago

Agency
Michael Page España

2421 open roles

Our summary

Work mode
On-site, Zaragoza
Contract
Permanent
Education
University degree

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Training related to Administration, Insurance, Law, Business Administration, or similar.
  • Previous experience in claims management within a brokerage, mediation, or insurance company.
  • Experience coordinating teams or with the potential to assume leadership functions.
  • Knowledge of different insurance lines.
  • Organizational capacity, attention to detail, and negotiation skills.
  • Problem-solving profile, with a customer focus and results orientation.

Pay & benefits

What you'll get

  • Joining a consolidated organization with a growth project.
  • Stable and responsible position.
  • Autonomy to lead the area and participate in process improvement.
  • Good working environment and cross-departmental collaboration.
  • Medium and long-term professional development plan.
  • Competitive compensation package in line with the experience provided.

The role

We are looking for a Claims Manager to join a renowned service sector company with a long track record and strong national presence. The selected person will be responsible for coordinating and optimizing the claims area, guaranteeing excellent customer service and collaborating closely with insurance companies and internal teams.

  • Renowned company in the insurance sector
  • Zaragoza center

What you'll do

  • Supervise and coordinate the comprehensive management of claims across different lines.
  • Guarantee the correct follow-up and resolution of files, ensuring established deadlines and service levels are met.
  • Act as the main interlocutor with insurance companies, loss adjusters, and other involved agents.
  • Lead, organize, and develop the claims team.
  • Analyze incidents and propose process improvements to increase operational efficiency.
  • Resolve complex cases and provide technical support to the team when necessary.
  • Prepare follow-up reports, indicators, and activity reports.
  • Ensure the quality of the service offered to the customer, guaranteeing an excellent experience throughout the entire process.

Hiring process

2 steps2 interviews
  1. CV registration

  2. Consultant contact

    With a specialist Michael Page consultant

    If they see that your experience and motivations fit the values and needs of a hiring company, they will contact you to start the selection process: they will learn about your expectations, answer your questions and help you prepare for each stage of the process.

  3. Company interview

    With a client company

    If your application progresses, we will help you prepare for the interview with useful information about the company, its culture and what it looks for in a profile like yours.

  4. Final stage and negotiation · With a client company

  • The final stages are set by the client company: Michael Page acts as an intermediary, and the interview and decision rest with the hiring company.
  • Support continues after the contract is signed.
  • Michael Page cannot support every candidate; registering and keeping your profile up to date opens the door to future processes.

About Michael Page España

Michael Page is a global recruitment consultancy and part of PageGroup, one of the world's leading professional recruitment firms. The company specializes in placing mid-to-senior level professionals across a wide range of sectors, including technology, engineering, finance, sales, and human resources. With a strong presence in Spain, Michael Page operates offices in major cities and offers services such as executive search, temporary staffing, and outsourcing solutions.

Industry
Staffing

In their own words

About the company & team

Our client is a leading company, with a long track record and a consolidated position in the national market. Thanks to its sustained growth and a clear customer orientation, it continues to drive the professionalization of its teams and the constant improvement of its services. Currently, it is looking to hire a Claims Manager who wants to assume a key role within the organization and contribute to the development of a solid, long-term project.

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