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Telemarketing Agent (Training Sector)

On-site in Pozuelo de Alarcón·Part-time·Added today (last checked 3 Nov)

OCA Global

125 open roles

Our summary

Hours
Monday to Friday
Work mode
On-site, Pozuelo de Alarcón
Contract
Permanent, part-time hours
Spanish
Fluent
Benefits
Flexible pay plan

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Minimum of 6 months of experience in similar tasks: call management, customer acquisition, or customer service in call center or commercial environments.

  • Clear orientation toward telephone contact and conversion.

  • Good level of Spanish

  • Good command of office tools

  • Availability to work on-site at our offices in Pozuelo de Alarcón

  • Availability to work 30 hours per week

Nice to have

  • Experience in the training sector, HR services, insurance, or telecommunications is highly valued.

  • Clear communication with positive energy.

  • Active listening skills and customer orientation.

  • Resilience, pace, and consistency in call management.

  • Eagerness to learn and evolve in the training sector.

Pay & benefits

What you'll get

  • Permanent contract from day one.

  • Part-time employment, with a schedule from Monday to Friday. Two positions available: from 9h to 15h and from 15h to 21h.

  • Flexible compensation plan (discounts on medical insurance, transport, nursery, etc.).

  • Possibilities for professional growth within OCA Global.

Do you feel comfortable on the phone and are you motivated to help people improve their professional future? 🌱
If you enjoy human contact, have a commercial pace, and are looking for stability, we are waiting for you!

The role

Are you interested in training and motivated to support people in their professional development? 💡

At Nascor Formación, the training division of OCA Global, we are experts in helping individuals develop their talent through subsidized training, and helping companies and public organizations through continuous training and Equality consultancy.

Due to our growth, we are looking to hire a Telemarketing Agent in Pozuelo de Alarcón.

What you'll do

Your day-to-day will focus mainly on the telephone management of contacts and leads to recruit students for our subsidized courses.

  • Every day, you will call people interested in our courses to inform them, resolve doubts, and guide them through the enrollment process.

  • You will contact companies and organizations to establish collaborations and obtain student referrals.

  • You will perform telephone follow-ups on leads generated by internal campaigns, databases, or other sources.

  • You will manage and update the database with contact information and management results.

  • You will resolve doubts, guide candidates, and maintain fluid communication with them.

  • You will carry out occasional visits to entities to present our training offer.

Hiring process

3 steps1 interviewa task to do
  1. Application

  2. Video questions

    In your own time · Not every role

    Asynchronous recorded answers, requested only when the vacancy requires them.

  3. Interview

    With a recruiter specialised in your area

    You pick the interview slot that suits your availability.

  4. Predictive Index

    Online test · Not every role

    A short profile assessment; not mandatory but can help you stand out.

  • Response time varies by position, but every applicant receives an answer.
  • Every vacancy has a direct chat with OCA Global recruiters.
  • Candidates rate the process afterwards, whether or not selected.

About OCA Global

OCA Global is a multinational company specializing in inspection, certification, and testing services across a wide range of industries including industrial, construction, energy, and technology sectors. With a global workforce of thousands of employees, the company operates in over 60 countries, providing services such as quality assurance, risk prevention, and regulatory compliance. Their services span from technical inspections of pressure equipment and welding to ISO management system audits and IT scheme audits.

In Spain, OCA Global has a significant presence with offices in Sant Cugat del Vallès (Barcelona) and other locations, offering a wide range of roles from technical inspectors and auditors to IT administrators and Salesforce developers. The company is known for its strong focus on training and development, offering internships and junior positions, making it an attractive option for international professionals looking to start or advance their careers in the certification and inspection industry in Spain.

Industry
Inspection
Founded
1996
Employees
1,000–5,000
Headquarters
Barcelona, Spain
In Spain
Barcelona, Madrid, Sant Cugat del Vallès and 10 more

Good to know if you are moving

  • OCA Global offers a structured training path with many junior and internship positions, ideal for international professionals entering the Spanish job market.
  • The company operates in over 60 countries, providing opportunities for international mobility and a diverse, multicultural work environment.
  • Many roles require Spanish language proficiency, but there are also technical and IT positions (e.g., Salesforce developer) where English may be sufficient.
  • The company provides formal training and certification pathways in areas like ISO management systems and technical inspections, valuable for career development.
  • Spain offices are located in several cities including Barcelona, Madrid, and Andalusia, offering positions across the country.
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