Mobility Advisor – Sales & Customer Experience | Madrid Airport (M/F/D)

Mobility Advisor – Sales & Customer Experience | Madrid Airport (M/F/D)

OK Mobility
OK Mobility
Madrid, SpainOn-siteCompetitiveEntryFixed Term

This job was originally posted in Spanish and automatically translated to English.

About the role

Are you motivated to deliver an excellent experience to every customer and be part of a team where every day is different? Can you imagine working in a dynamic environment like an airport, combining customer service and sales in the mobility sector?

At OK Mobility we don't just rent vehicles: we help people move freely.
And to do that, we are looking for people who want to make a difference in every interaction.

If you enjoy working with customers, a fast-paced environment and commercial challenges… this could be the place for you.

What you'll do

🚀 A dynamic environment where no two days are the same
You will work at the airport, handling multiple situations and customers, developing your adaptability and multitasking skills.

💬 Direct contact with customers
You will be the first point of contact, providing personalised service and taking care of every detail of the experience.

💼 Develop your sales profile
You will have the opportunity to drive additional sales and develop key skills in selling and negotiation.

📈 Real opportunities for growth
At OK we believe in internal talent. You will be able to grow professionally and take on new challenges within the company.

🎯 Autonomy and responsibility in your day-to-day work
You will manage contracts, advise customers and contribute directly to business performance.

You will be key to delivering a smooth, friendly and efficient experience for our customers, from the first contact to the end of the rental.

You will advise customers, manage contracts, drive additional sales and ensure every customer leaves with the best impression of OK Mobility.

What we're looking for

🚗 Driving licence
Essential for vehicle management.

🌍 Advanced level of English (other languages are a plus)
Key for communicating with international customers.

💰 Sales orientation
You are motivated by targets and enjoy creating sales opportunities.

🤝 A passion for customer service
You enjoy helping, advising and creating positive experiences.

🧠 Organisation and adaptability
You can manage several tasks at once in a dynamic environment.

💬 Strong communication skills
Conveying confidence and clarity will make all the difference to the customer experience.

What you'll get

🎁 Benefits that support your development
Initial fixed-discontinuous contract, attractive fixed + variable salary, flexible remuneration, discounted health insurance and vehicle rental benefits (Friends & Family programme).

How you'll work

full-time

About the company & team

👥 A team that supports you from day one
You will join a close-knit team where camaraderie and mutual support are key to delivering the best service.

Stores

Hiring process

🚀 Will you join the #OKTeam?

If you are motivated by working with people, growing in a dynamic environment and developing in the world of mobility… we want to meet you.

👉 Apply now and start your next challenge with us.

Additional information

What will your experience as a Mobility Advisor at OK Mobility Madrid Airport look like?

What will make you successful in this role?

Your mission at OK Mobility

Application managed by OK Mobility