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Call Center Coordinator

On-site in Salamanca·Full-time·Added today (last checked 12 Nov)

Agency

Randstad España

6540 open roles

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Our summary

Salary: €1,700 - €2,000 a month
Work mode: On-site, Salamanca
Contract: Permanent, full-time hours
Spanish: Expected (ad in Spanish)
English: Required

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

The role

Are you looking for permanent employment, and do you have experience in medical assistance coordination and patient care?

We are looking for you

What you'll do

Control of SLAs and quality indicators in patient care: Monitor service KPIs in real time (Service Level, Average Handle Time - AHT, First Call Resolution Rate).

Regulatory compliance and health data protection

Coordination and management of critical incidents

Requirements

C1 level English

Benefits and conditions

Permanent contract

Location: Villamayor Industrial Estate - Salamanca

Schedule from 7 to 15 or from 15 to 23

Hiring process

2 steps1 interview

Apply to the job
Under review · With a Randstad consultant
Shortlisted
Consultant contact
With a Randstad consultant
One of our consultants will review your application and contact you about the next steps.
Company decision
With a client company
Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.