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After-Sales Service Manager

On-site in Castelldefels·Full-time·Added 4 months ago

This job was published 4 months ago

Randstad España

5885 open roles

Overview

Job details

  • €35,000 - €38,000 a year

    Gross, as stated in the ad.

    About €2,200 - €2,360 a month after tax.

  • Permanent contract

    Full-time.

Requirements

  • Have the right to work in Spain

    Randstad España doesn't mention sponsorship in the ad.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Work in English

    English is required, per the ad.

  • French

    The ad asks for French, or counts it in your favour.

  • Catalan

    The ad asks for Catalan, or counts it in your favour.

  • Work on-site in Castelldefels

    No relocation package mentioned.

  • Have 2+ years of experience

    Mid-level role.

  • Higher vocational training (FP Grado Superior)

    “Titulación de Ciclo Formativo de Grado Superior (CFGS) finalizada.” — per the ad.

Skills

This job was automatically translated to English.

Pay & benefits

What you'll get

Employment contract: Direct permanent contract.

Compensation package: Salary based on qualifications and experience.

Working hours: Continuous full-time schedule from 07:00 to 15:00, ideal for balancing work and personal life.

Location: Position based permanently in Castelldefels.

The role

Are you passionate about the technical field and do you have a strong gift for working with people, providing training and customer support? Are you looking for professional stability in a leading company in its sector? At Randstad Professionals, we are looking for a highly meticulous technical profile with language skills to join on a permanent basis as an After-sales Service Manager. If you have experience in industrial environments and are motivated by occasional travel, this is your opportunity!

What you'll do

Reporting directly to the company's Technical Director, your main responsibilities and duties will include:

  • Diagnosis and resolution: Identifying, diagnosing, and proposing efficient technical solutions for breakdowns in electro-aesthetic equipment.
  • Teaching skills and training: Providing specific technical and educational training to the official technical teams in each country.
  • Software management: Handling the sending, monitoring, and remote updating of specialized software for the different teams.
  • Monitoring and reporting: Keeping meticulous and orderly control of the incidents collected for the subsequent preparation and delivery of a detailed fortnightly report to the client.

International support: Providing occasional technical support to the brand's distributor network.

Requirements

  • Professional experience: A minimum of 2 years of demonstrable prior experience working in the industrial sector.
  • Education: A Vocational Training qualification at Higher Level (CFGS) completed.
  • Language skills: It is essential to possess an Upper-Intermediate level (minimum B2) of English and French, as well as proficiency in Spanish and Catalan.
  • Key skills: A highly organized, meticulous, analytical, and methodical person. With excellent customer orientation and a high capacity for empathy and communication.
  • Availability: Geographic flexibility and availability for occasional international trips for specific repairs and in-person training sessions.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

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