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IT Technician

Hybrid in Alcobendas·Full-time·Added 8 days ago (last checked 19 Oct)

Agency
Randstad España

5766 open roles

Our summary

Salary
€25,000 a year

About €1,650 a month after tax.

Payments
12 salary payments a year
Work mode
Hybrid, Alcobendas
Contract
Permanent contract, full-time hours
Hours
Jornada intensiva in summer
English
Required
Education
Vocational training (FP Grado Medio)
Benefits
Private health insurance, life insurance, flexible pay plan

Visa options

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

*Training: Intermediate Vocational Training (Ciclo Formativo de Grado Medio) in IT / Microcomputer Systems and Networks, Installations and Maintenance, or Administration and Management (with experience in a similar position).

*Previous experience (1 or 2 years in similar roles).

*User IT: handling of Windows environments, Microsoft 365 (Outlook, Teams, Word, Excel), printers, and peripherals.

*Knowledge of networking (connectivity, Wi-Fi, cabling).

*Ability to follow simple technical procedures and instructions.

*Basic notions of facility maintenance.

Intermediate English level (B2).

*Organization and follow-up: ability to manage several incidents simultaneously and follow up until resolution.

*Communication: ability to deal with providers, external technicians, and users of different profiles.

*Previous experience in a helpdesk, technical support, or facilities maintenance role.

*Knowledge of incident management tools.

Pay & benefits

What you'll get

*Stable contract with the company.

*Schedule: Monday to Thursday (09:00 to 18:00) Friday (08:00 to 15:00).

*Intensive working day in July and August (08:00 to 15:00).

*Hybrid modality (2 days of remote work).

*Social Benefits: Health and life insurance (100% coverage by the company), flexible compensation.

*Salaries: 25,000 gross annually (12 payments).

The role

Do you have experience in the IT sector? At Randstad, we are looking to hire an IT Technician to provide day-to-day operational support.

What you'll do

*Manage, register, and follow up on user tickets and incidents until resolution, escalating cases to the corresponding team or service provider when necessary.

*Diagnose and resolve incidents related to hardware, software, and Microsoft 365.

*Prepare, configure, and deliver computer equipment and mobile devices, including the installation of operating systems and corporate applications.

*Register and manage devices through Microsoft Intune, following established procedures.

*Install, configure, and provide technical support for corporate applications.

*Resolve incidents related to access, credentials, multi-factor authentication (MFA), and corporate accounts.

*Manage the creation, modification, and deactivation of user accounts, as well as groups, permissions, and licenses in Microsoft Entra ID and Microsoft 365, in accordance with established procedures and authorizations.

*Provide technical support for Outlook, Teams, OneDrive, and SharePoint.

*Install and troubleshoot incidents related to printers, peripherals, and other devices used by employees.

*Maintain an up-to-date inventory of computer equipment and track technological assets.

*Document incidents, procedures, and common solutions to facilitate the resolution of recurring problems.

Hiring process

2 steps1 interview
  1. Apply to the job

  2. Under review · With a Randstad consultant

  3. Shortlisted

  4. Consultant contact

    With a Randstad consultant

    One of our consultants will review your application and contact you about the next steps.

  5. Company decision

    With a client company

    Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

  • The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
  • Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
  • The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

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