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Call Center Technician

On-site in Noáin (Valle de Elorz) +1·Full-time·Added 3 days ago

Randstad España

6343 open roles

Overview

Job details

  • €14.23 an hour

    Gross, as stated in the ad.

  • Fixed-term contract

    Full-time hours.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Noáin (Valle de Elorz) / Noain (Elortzibar)

    No relocation package mentioned.

  • Vocational training (FP Grado Medio)

    “Titulación en FP (mecánica, electricidad, electrónica o informática) o Grado de Ingeniería (también valoramos estudiantes de últimos años de ingeniería).” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

  • Training: Vocational Training degree (mechanics, electricity, electronics, or IT) or Engineering Degree (we also value students in their final years of engineering).
  • Key competencies: Empathy, analytical capacity, communication, and teamwork.
  • Experience: Previous experience in customer service will be positively valued, although it is not essential.
  • Languages: Not mandatory, but they will be positively valued.

The role

Do you want to work with Randstad and give your technical profile a boost this summer? We are selecting a Call Center Technician in Torres de Elorz whose analytical skills and customer service will be vital for incident resolution. Make the most of the months of July and August 2026, take the next step in your professional career, and trust our team!

What you'll do

In your day-to-day, you will be responsible for providing support in the service administration department:

  • Technical telephone support: Reception, assessment, and filtering of received inquiries or incidents.
  • Resolution and escalation: Seek possible immediate solutions and, if necessary, issue an alert to the local technical service.
  • Complementary administrative tasks: During the time between calls, you will assist with data entry into the system, updating information, and maintaining manuals.

How you'll work

  • Contract type: Interim contract for IT substitution and holiday coverage.
  • Duration: From September 14, 2026, to March 5, 2027
  • Location: Polígono Vizcaya, Torres de Elorz (Navarra).
  • Remuneration: Regulated by the Navarra Metal Trade Agreement, category of Specialized Worker (Reference base salary of 1642.40€/month according to 2025 tables, currently in negotiation period).
  • Schedule: Monday to Thursday from 08:30h to 17:30h (8 actual hours with a 30 min break for lunch - they have a full office with a dining area), and Friday from 08:30h to 14:30h

Hiring process

2 steps1 interview
  1. Inscripción en la oferta

  2. En revisión · With a consultor/a de Randstad

  3. Preseleccionado

  4. Contacto del consultor/a

    With a consultor/a de Randstad

    Uno de nuestros consultores revisará tu solicitud y se pondrá en contacto contigo para los siguientes pasos.

  5. Gestión final de la empresa

    With an empresa cliente

    Randstad actúa como intermediario para conectar candidatos con empresas; en algunos casos la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.

  • Las fases finales las define la empresa cliente: la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.
  • Randstad no publica plazos; el estado de la candidatura puede no cambiar por el alto volumen de inscripciones o porque la empresa gestiona sus propios tiempos.
  • Los estados publicados llegan solo hasta la preselección: Randstad no detalla entrevistas ni pruebas posteriores.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

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