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Loyalty and Retention Teleoperator - Insurance Sector

On-site in Tres Cantos·Part-time·Added 25 days ago

Randstad España

6150 open roles

Overview

Job details

  • €10.60 an hour

    Gross, as stated in the ad.

  • Permanent contract

    Part-time hours.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Work on-site in Tres Cantos

    No relocation package mentioned.

  • Compulsory secondary education (ESO)

    “Formación: Educación Secundaria Obligatoria” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

  • Schedule: 1,412 hours per year:
  • Morning Shift: Mon to Thu from 8:30 AM to 3:00 PM and Fridays from 9:00 AM to 3:00 PM.
  • Afternoon shift: Mon to Thu 3:00 PM to 9:30 PM and Fridays from 3:00 PM to 9:00 PM.
  • SATURDAYS YES: 11 Saturdays with schedule from 9:00 AM to 2:00 PM / 10:00 AM to 3:00 PM.

Or 1612 annual hours:

  • Morning Shift: Mon to Tue from 9:30 AM to 7:30 PM and Wed to Fri from 8:30 AM to 3:00 PM.
  • Afternoon Shift: Mon to Tue from 10:00 AM to 8:00 PM and Wed to Fri from 2:30 PM to 9:00 PM
  • SATURDAYS YES: 11 Saturdays with schedule from 9:00 AM to 2:00 PM / 10:00 AM to 3:00 PM
  • Paid training from day one. Monday to Friday schedule from 9:00 AM to 6:00 PM
  • The initial contract will run until March 7, 2027, with the possibility of joining the permanent staff. In addition, at Adecco
  • Contract: Permanent staff
  • Salary: €10.6/hour + uncapped incentives
  • Location: Tres Cantos

Requirements

What we're looking for

-Education: Compulsory Secondary Education

-Knowledge: - Good communication skills and ability to interact and negotiate

-Experience: 1 year

  • Good disposition for dealing with people.
  • Commercial experience.
  • Experience working with individual objectives and incentives.
  • Skill in the use of digital media.
  • Availability to travel to Tres Cantos

The role

Are you interested in telephone sales? Are you interested in the insurance sector? Do you want to develop professionally in one of the largest companies in the insurance sector? This is your offer! We are looking for telephone agents for their customer loyalty department.

What you'll do

  • Receiving calls for personalized attention and advice to clients.
  • Identifying the client's needs.
  • Selling the products.
  • Resolving the queries of current or potential clients.
  • Global management of the demands of the insured through the company's own system.
  • Negotiation, Loyalty and Client Retention.

Hiring process

2 steps1 interview
  1. Inscripción en la oferta

  2. En revisión · With a consultor/a de Randstad

  3. Preseleccionado

  4. Contacto del consultor/a

    With a consultor/a de Randstad

    Uno de nuestros consultores revisará tu solicitud y se pondrá en contacto contigo para los siguientes pasos.

  5. Gestión final de la empresa

    With an empresa cliente

    Randstad actúa como intermediario para conectar candidatos con empresas; en algunos casos la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.

  • Las fases finales las define la empresa cliente: la gestión final de los perfiles y la decisión de a quién contactar dependen exclusivamente de la empresa.
  • Randstad no publica plazos; el estado de la candidatura puede no cambiar por el alto volumen de inscripciones o porque la empresa gestiona sus propios tiempos.
  • Los estados publicados llegan solo hasta la preselección: Randstad no detalla entrevistas ni pruebas posteriores.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

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