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Claims Handler

Hybrid in Madrid·Full-time·Added yesterday (last checked 23 Oct)

Agency
Randstad España

5804 open roles

Our summary

Salary
€23,500 - €26,500 a year

About €1,570 - €1,740 a month after tax.

Work mode
Hybrid, Madrid
Contract
Fixed-term contract, full-time hours
Hours
Jornada intensiva in summer
Experience
2+ years
Education
Upper secondary (Bachillerato)
Benefits
Meal vouchers

Visa options

  • The ad doesn’t mention sponsorship

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum High School Diploma or Vocational Training. University studies will be valued.

Knowledge related to the insurance sector, more specifically regarding claims management and other areas related to this subject.

At least 2 years of professional experience in claims processing or related positions.

User-level proficiency in the Office suite; knowledge of tools and applications necessary for processing (Cisweb, Platea, Genesys) will be valued.

Nice to have

Knowledge of any language will be valued.

Pay & benefits

What you'll get

Employment contract with Mapfre for sick leave substitution + vacations.

Flexible schedule.

Summer intensive schedule.

Meal allowance

A wide range of social benefits

The opportunity to participate in volunteer projects.

A flexible and agile environment where you will learn and contribute with a team of excellent professionals from all over the world.

Global growth and development opportunities.

The role

At Randstad, we are looking to select Reparables Claims Handlers for Mapfre, with the workplace located at Calle María Tubau 10, through an IT replacement employment contract.

What you'll do

What will you do?

The specific functions will be:

Monitoring the progress of files until their settlement.

Customer service.

Cooperation, within their scope of responsibility, to achieve the area's objectives.

Control, monitoring, and development of rules and criteria within their management scope.

Coordination with other departments and centers.

Hiring process

2 steps1 interview
  1. Apply to the job

  2. Under review · With a Randstad consultant

  3. Shortlisted

  4. Consultant contact

    With a Randstad consultant

    One of our consultants will review your application and contact you about the next steps.

  5. Company decision

    With a client company

    Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

  • The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
  • Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
  • The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.

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