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62 Process Management (End to End flow)
314 Specialized product/service knowledge according to function
208 Written communication (reports, ppts, minutes, letters to customers or third parties,...)
276 Business Backlog: prioritization and governance
81 Fraud: methods (phishing, smishing etc.)
316 Administrative tasks: organization and management
110 Incident management and monitoring
286 Basic data exploitation (Excel, Access)
357 Conflict management techniques
356 Customer management platform (CRM, ticketing...)
359 Product management in corporate technological systems and platforms
48 Operational Risk
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Vacancy: ROL Operational Services Business Support
Organizational Levels: Consumer Finance > Prescriptions Business > Prescriptions Business > Prescriptions Business > Prescriptions Business
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Execute and administer operating procedures for the correct management of products and services linked to banking operations. This includes both the management of products contracted by customers across their entire catalog, as well as the management of the bank's own operations in its daily management of people (registrations, cancellations, etc.) and resources (real estate, contractual, supplies, etc.). Its correct management implies execution in accordance with the operating protocols established throughout its entire chain and sequence of tasks, monitoring service levels, and incorporating continuous improvement processes.
Location: Spain > Barcelona > Sant Cugat
Possibility of multi-location: Yes (1)
(1) Multi-location: refers to the location of the job and contemplates the possibility of working from any point in the network of offices or corporate centers outside of the physical location associated with your job, while respecting Teleworking guidelines.
Reference: 38757
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Banco Sabadell is a major Spanish banking group headquartered in Barcelona, with a strong presence across Spain and international operations. It offers a full range of retail, corporate, and private banking services, as well as treasury and capital markets activities. With thousands of employees, it is one of the largest financial institutions in Spain, known for its digital transformation and innovation in financial services.
In Spain, Banco Sabadell operates a wide network of branches and corporate offices, with key hubs in Barcelona and Madrid. The company is actively hiring for roles in commercial banking, financial analysis, risk management, and emerging technologies like conversational AI. For international professionals, Banco Sabadell offers opportunities in a dynamic, multicultural environment, with positions that may require Spanish language skills, especially in client-facing roles, but also technical roles where English is valued.
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Note: This vacancy is an internal opportunity directed exclusively to employees under the Banking Agreement, therefore only applications from said group will be accepted.
Contact the Office of Attention and Listening (OAE) for any inquiries.
or browse Mid-level·Hybrid·IBEX 35·Banking & Fintech·Top Employers Spain·Banking
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