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Process Reengineering Consultant

On-site in Madrid·Added yesterday (last checked 26 Oct)

Santalucía

50 open roles

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Our summary

Work mode: On-site, Madrid
Education: University degree

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Skills

Excel

Nice to have

This job advert was originally written in Spanish.

Requirements

What we're looking for

Fundamentals of process analysis and improvement; familiarity with process representation and modeling (BPMN or similar).
Project management methodologies; knowledge of agile approaches is valued.
Advanced use of office tools (Excel, PowerPoint) and the ability to work with data analytically.
Knowledge of automation platforms (RPA) and Process Intelligence is valued.
English proficiency is valued.

Nice to have

Degree in Industrial Organization Engineering, Business Administration, Computer Engineering, or a similar qualification, preferably with an orientation towards operations, processes, or systems.
Demonstrated ability to work autonomously, manage multiple stakeholders, and assume responsibilities in ongoing projects.

The role

Reporting directly to the Operational Transformation and Processes area, and within the General Directorate of Transformation, Innovation and Data Governance, you will actively participate in the Group's process transformation programs (mainly CORE changes), contributing to the analysis, design, and monitoring of E2E processes, to the definition and execution of test plans, and to the operational coordination with the business areas involved. Additionally, you will help promote a culture based on operational excellence, working transversally with the business, technology, automation, and artificial intelligence areas.

What you'll do

Participate in the Group's process transformation programs, contributing to the analysis, design, and modeling of E2E processes.
Support the definition, preparation, and execution of test plans in Core transformation projects, coordinating the participation of the business areas involved.
Perform the monitoring and driving of stabilization and deployment plans, identifying dependencies, risks, and pending items.
Analyze and document real processes, identifying deviations, exceptions, and inefficiencies using your own judgment.
Coordinate the implementation of improvements or new designs in collaboration with the impacted areas.
Act as an interlocutor with business and operations areas within the context of the transformation projects in which you participate.
Support the team in the preparation of project documentation, presentations, and deliverables for transformation initiatives.

Skills

Analytical and communication skills.
Flexibility and adaptability.
Self-directed, motivated, and comfortable working in an accelerated environment.

About Santalucía

Santalucía is a Spanish insurance group headquartered in Madrid, with a strong presence in the life, health, and funeral insurance sectors. It operates through a network of subsidiaries including Albia (funeral services), Accepta (assistance services), and Iris Global, offering a wide range of insurance and financial products. With over 4,000 employees, the group is one of the leading insurance providers in Spain, serving millions of customers through both direct and agency channels.

In Spain, Santalucía has offices and operations across multiple cities, including Madrid, Barcelona, Seville, and others, with a significant focus on digital transformation and technology roles. The company is actively hiring for IT, data science, actuarial, and business analyst positions, as well as offering internships through its Senda program. For international professionals, Santalucía offers opportunities in a stable, established Spanish company with a strong local market presence, though most roles require Spanish language proficiency.

Industry: Insurance
Founded: 1933
Employees: 1,000–5,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Sevilla and 8 more

Good to know if you are moving

Santalucía is a large, established Spanish insurance group with over 4,000 employees, offering stability and long-term career prospects.
The company has a strong focus on digital transformation, with many open roles in IT, data science, and actuarial fields, which may be suitable for international tech professionals.
Most roles are based in Spain and require Spanish language proficiency, so international candidates should have at least a working level of Spanish.
Santalucía offers a structured internship program (Senda Becas) in various areas, which can be a good entry point for recent graduates.
The company operates in multiple sectors including insurance, funeral services, and assistance, providing diverse career opportunities.

In their own words

Additional information

At SANTA LUCIA S.A, SEGUROS we work to guarantee real and effective equal opportunities that allow us to promote professional development and workforce diversity, in line with our commitment to SDG 5 (Gender Equality) of the United Nations 2030 Agenda.

All open roles at Santalucía