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Debt Collection Agent (Portuguese) in Alcobendas

Hybrid in Alcobendas·Full-time·Added 9 days ago (last checked 1 Nov)

Agency

Adecco España

4251 open roles

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Our summary

Salary: €22,200 - €25,000 a year
About €1,500 - €1,650 a month after tax.
Hours: 40 hours a week
Payments: 12 salary payments a year
Work mode: Hybrid, Alcobendas
Contract: Fixed-term, full-time hours
Spanish: Expected (ad in Spanish)
Other languages: Portuguese

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Adecco España is hiring for this role in several places. This vacancy is in Alcobendas.

This job advert was originally written in Spanish.

Requirements

What we're looking for

Previous experience in early-stage collections.

Regular use of autodialer tools.

Fluent level of Portuguese.

Good communication, negotiation, and results-oriented skills.

Pay & benefits

What you'll get

Contract to cover a leave of absence with real possibilities of continuity.
Full-time schedule from Monday to Friday from 9:00 AM to 6:00 PM.
One Saturday per month from 9:00 AM to 2:00 PM.
Work on non-national holidays, adjusting the schedule so as not to exceed 40 hours per week.
Hybrid model, with the possibility of working remotely two days per week.
Joining a stable project within a leading company in its sector.

Additionally, by being part of Adecco, you will enjoy exclusive advantages, social benefits, discounts, and promotions for employees.

Permanent Contract

Salary: €22,200 (Gross annual) + €3,000 Annual Incentives (paid in 12 installments)

The role

Do you have experience in early-stage collections? Are you used to working with an autodialer? Do you speak Portuguese fluently?

Then this opportunity may be for you!

We are looking for a Early-Stage Collections Manager with Portuguese to join the service we provide to one of the market-leading automotive finance companies.

You will manage early-stage debt files, with a maximum age of 120 days, corresponding to customers who have financed the purchase of a vehicle and have an outstanding payment.

What you'll do

Manage early-stage collection files using an autodialer.
Monitor and control activity through the corporate CRM.
Negotiate payment agreements and offer solutions tailored to each customer.
Ensure the proper updating of information and obtained results.

How you'll work

This is a temporary project to cover a leave of absence, with the expectation that the leave will be long-term. Additionally, depending on the project's evolution and the service's needs, there are real possibilities of continuity within the company.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry: Staffing

In their own words

About the company & team

Adecco Outsourcing is a company committed to equal opportunities, part of The Adecco Group and specialized in outsourcing services whose main value is people.

At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.