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Application Support Agent N1

On-site in Barcelona·Full-time·Added 11 months ago (last checked 23 Oct)

Sopra Steria

114 open roles

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Our summary

Work mode: On-site, Barcelona
Contract: Permanent, full-time hours
Benefits: Private health insurance, life insurance, flexible pay plan

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

What do we have for you?

Permanent contract and full-time schedule
23 vacation days
Continuous training: technical, transversal, and language skills. We have access to certifications, training from major Technology Partners, online platforms, and much more!
Life and accident insurance
Possibility of joining our flexible compensation (medical insurance, nursery vouchers, transportation, meals, and training)
Access to Privilege Club, where you will find interesting discounts from major brands
Personalized and detailed onboarding.
Office with spaces reserved for leisure. Work and fun combined!
Camaraderie and good atmosphere, we keep the power of unity in mind.

And most importantly... you have the opportunity to develop your career with us: we will create a personalized career plan together. You will receive training, we will set goals, and we will follow up to ensure we achieve them together. We listen to your priorities and fight for them.

Your voice matters here! Join us and be part of something bigger!

The role

Within the context of an application maintenance service and development projects, you will carry out the following tasks:
- Functional support for end users
- Creation and tracking of defects with the application maintenance teams
- Minor configurations and developments in Dynamics

Requirements

'- Experience in functional support for end users of management applications
- Experience in creating and tracking defects with application maintenance teams
- Experience using JIRA
Skills:
- Ability to work autonomously. Proactivity
- Ability to learn methodologies and tools.

Hiring process

3 steps2 interviewsa task to do

Application review
Preliminary call
With a recruiter · Phone call
A first call about your career plan, availability and mobility to check expectations match on both sides.
First formal interview
A discussion of your motivation with details of the project context.
Technical and personality tests
Not every role
Offered depending on your profile.

Published by the Luxembourg entity; the Spanish careers site only gives interview tips.
The Spanish recruiting team reviews applications weekly and informs candidates of progress.
Feedback is shared after the interview stage.

About Sopra Steria

Sopra Steria is a European leader in IT consulting, digital transformation, and software development, headquartered in Paris, France. With over 50,000 employees across more than 30 countries, the company provides end-to-end services including consulting, systems integration, infrastructure management, and business process services. Its industry focus spans financial services, public sector, aerospace, healthcare, and manufacturing, delivering both technical expertise and strategic advisory to large enterprises and public institutions.

In Spain, Sopra Steria operates with a strong presence in Madrid and Barcelona, offering a wide range of roles from junior developers to senior architects and project managers. The company is known for its multicultural environment, with many positions requiring French or English, making it an attractive destination for international professionals. Sopra Steria emphasizes career development, continuous learning, and a collaborative culture, and it actively supports relocation and integration for foreign talent, particularly in its European delivery centers.

Industry: IT Consulting
Founded: 1968
Employees: 50,000+
Headquarters: Paris, France
In Spain: Madrid, Barcelona

Good to know if you are moving

Sopra Steria has a significant presence in Spain with offices in Madrid and Barcelona, offering a wide range of IT roles.
Many positions require French or English, making it accessible for international professionals with language skills.
The company offers hybrid and remote work options, including some fully remote roles within Spain.
Sopra Steria provides career development programs and training opportunities, particularly in cloud, cybersecurity, and data.
As a global company, there are opportunities for cross-border projects and mobility within its international network.

In their own words

About the company & team

SBS is a global financial technology leader that helps banks and financial institutions reinvent their role in an increasingly digital world. More than 1,500 financial institutions and large lenders in 80 countries trust us.
Our cloud platform offers clients a component-based architecture to digitize operations, from banking to credit and regulatory reporting, including payments, consumer finance, and asset finance.
With 3,300 employees across 50 offices, SBS is recognized as one of the top 10 financial technology companies in Europe by IDC and as a leader in the Omdia Universe: Digital Banking Platforms.
Since 2024, SBS has been part of the 74Software group, continuing its development as an independent and innovative player in the banking sector.

Additional information

We are committed to respecting diversity, creating an inclusive work environment, and implementing policies that foster inclusion and promote social and cultural respect regarding gender, age, functional capacity, sexual orientation, and religion, with equal opportunities.

All open roles at Sopra Steria