Site Reliability Engineer (SRE) - CDO Area

What skills are we looking for in you? 🔎

• A mindset focused on automation, continuous improvement, and operational excellence.
• Ability to communicate effectively with technical, product, and business teams.
• A proactive attitude toward identifying and resolving issues.
• Experience working in agile environments under Scrum or Kanban methodologies.
• Ability to work collaboratively and contribute to the team's technical growth.
• Proficiency in automation using Python, Go, or Bash.
• Professional level of English.

What other aspects do we value?📚

• A degree in Computer Engineering, Telecommunications Engineering, or related fields.
• At least 3 years of experience in SRE, DevOps, Platform Engineering, or Infrastructure roles in production cloud environments.
• Experience with cloud platforms such as Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure.
• Experience with Infrastructure as Code using Terraform and Helm.
• Knowledge of observability using Prometheus, Grafana, OpenTelemetry, Elastic Stack, or equivalent tools.
• Experience in incident management, postmortem analysis, and the fundamentals of service reliability.
• Experience with CI/CD pipelines using GitHub Actions, Jenkins, or similar tools.
• Certifications related to cloud, Kubernetes, or DevOps (e.g., GCP Professional DevOps Engineer, AWS DevOps Engineer, Azure, CKA, among others).
• Experience in multi-cloud environments and managing hybrid infrastructures.
• Knowledge of GitOps using tools such as ArgoCD or Flux.

What advantages will you have by being part of our team?💙

• Transformative projects. At Telefónica, you will be part of high-impact projects that set trends and address the connectivity and digital transformation challenges of our society.
• Professional development. You will have a long career path and learning opportunities on a global scale, thanks to our presence in different geographies. We will share with you opportunities for development, training and mobility options. We want to grow and build a future with you!
• Flexibility. We are committed to the balance between professional and personal life. At Telefónica, we care about flexibility, positioning ourselves as a benchmark in new ways of working and work-life balance measures.
• 27 working days of vacation to enjoy.
• Benefits. You will enjoy a comprehensive package of social benefits, including:
  • Life and accident insurance
  • Health insurance for you and your family unit (spouse and children)
  • Meal voucher card
  • Flexible compensation plan with numerous options to choose from.
  • Pension plan

And much more!

We connect the present. We transform the future.

Have you ever wondered what makes it possible for millions of people to be connected at the same time, from anywhere in the world, without anything failing?

At Telefónica, we make it possible.

We are a global telecommunications and technology company that connects people, businesses, and communities through next-generation networks and advanced digital solutions such as cloud, artificial intelligence, IoT, and cybersecurity.

With over 100 years of history, we work every day to ensure that innovation serves society, driving a digital transformation that is responsible, sustainable, and has real impact.

Here, we don't just design infrastructure—we design the future. We are looking for people who are curious, enthusiastic, and passionate about what they do, who never settle, and who want to build the Telefónica of tomorrow.

If you are passionate about technology that transforms lives, this is your place.

The CDO (Chief Digital Officer) area of Telefónica Innovación Digital (TID) is responsible for designing, developing, and operating high-impact digital products and platforms that serve millions of Telefónica Group customers worldwide. This is an advanced technological environment where innovation, scalability, and operational excellence are essential to ensuring the quality and availability of digital services.

What will your mission be? 🎯

As a Site Reliability Engineer (SRE), your mission will be to improve the reliability, scalability, and operational efficiency of production cloud platforms through automation, observability, and the application of sound engineering practices.

You will work alongside development and operations teams to incorporate resilience principles from the initial stages of the service lifecycle, contributing to platform stability and the continuous improvement of operational processes.

How will you contribute to the purpose of the role with your skills? 💼

• Designing and evolving observability strategies using metrics, logs, and traces with tools such as Prometheus, Grafana, and OpenTelemetry.
• Managing cloud infrastructures on GCP, AWS, and/or Azure, ensuring availability, security, scalability, and cost optimization.
• Automating processes and infrastructure using Terraform and Helm to reduce manual tasks and improve operational efficiency.
• Collaborating on incident resolution, escalations, and the improvement of operational procedures.
• Working with development teams to embed reliability, resilience, and operability best practices from the design phases.
• Participating in on-call rotations, incident response, and postmortem analyses focused on learning and continuous improvement.
• Contributing to the adoption of SRE culture and the evolution of reliability practices within the team.

You join nearly 100 years of history, a team of 106 nationalities present in more than 35 countries. You join a team that works to connect people wherever they are, without borders. A team that is leading the digital revolution with the enthusiasm of day one across all our businesses, creating the best digital ecosystem for our customers: Network, IoT, Cloud, Cybersecurity, Innovation, etc. At Telefónica, you have everything you need to become the best version of yourself. We need people like you to take on this great challenge and help build the Telefónica of tomorrow.

At Telefónica, we believe in new ways of working and we are leaders in implementing Digital Disconnection under the principle "Disconnect to Reconnect."

You will join a company whose activities are governed by its code of ethics, Our Responsible Business Principles. We seek people who identify with them, who help us make decisions based on integrity, commitment, and transparency, and who commit to ethical management, promoting fairer and more sustainable social and environmental development.

We are convinced that diverse and inclusive teams are more innovative, more transformative, and achieve better results. That is why we promote and guarantee the inclusion of all people regardless of gender, age, sexual orientation or identity, culture, disability, or any other personal condition.