Account Executive

If you join Telefónica, you join one of the TOP TEN technology companies to work for in Spain and a team that keeps reinventing itself every day to be a leader in its sector.

At Telefónica España, we firmly believe that it is people like you who give meaning to technology, and not the other way around. We want to make our world more human, connecting people's lives. Therefore, we aspire to digitalize all of society, without leaving anyone behind.

Además, somos uno de los mejores empleadores:

• Immersing yourself in innovative and challenging projects.
• Driving your professional development through continuous training adapted to your needs and motivations.
• Betting on the balance between professional and personal life, flexibility, and new ways of working.
• Offering you an indefinite contract and attractive remuneration.
• Life insurance, pension plan, and private medical insurance.
• Inviting you to participate in our volunteering program.

It is necessary that you know our company's Responsible Business Principles. We seek reliable professionals, with integrity and committed to ethical and transparent management that promotes a fairer and more sustainable social and environmental development.

WHAT ARE WE LOOKING FOR?

People with drive and a desire to make a difference. Passionate about innovation and cutting-edge technologies, with the ability to convey their value to customers.

With this opportunity, you will be able to manage and serve the customers assigned to your portfolio in a personalized, in-person, and differentiated manner, in accordance with Telefónica's guidelines and commercial policy. Your contribution will contribute to the achievement of commercial objectives, customer loyalty and satisfaction, and the company's results.

You will develop and manage a portfolio of Public Administration clients, building relationships of trust with their various stakeholders, understanding their priorities, and anticipating needs, projects, and future tenders. You will transform this knowledge into business opportunities and value propositions in communications, information technology, cloud, cybersecurity, and artificial intelligence, coordinating Telefónica teams to drive portfolio growth, customer satisfaction, and the achievement of commercial objectives.

• Manage the client portfolio to achieve established commercial objectives, analyzing contracted services, prices and agreed discounts, as well as existing business needs and opportunities.
• Design the commercial strategy for the sale of products and services, improving client knowledge through the creation of power maps and the analysis of their environment and their real and potential business situation.
• Establish the schedule of visits and contacts necessary to achieve sales and revenue objectives, increase satisfaction, and promote client loyalty.
• Manage and coordinate the preparation of proposals and offers, guaranteeing their presentation within the agreed deadlines and supervising the information and technical, economic, and administrative requirements applicable to public tenders.
• Propose the necessary discounts, subject to authorization from designated persons or organizations, and convey the necessary information to the participating areas until the completion of the process or validation of the proposal.
• Provide personalized attention through periodic visits, centralizing and unifying the client's interaction with Movistar and channeling matters to the competent areas.
• Follow up on management tasks until their resolution and propose, in collaboration with other areas, action plans to correct the points of dissatisfaction identified in surveys.
• Initiate the provision of contracted services and equipment by registering orders in the enabled information systems and informing the involved areas of the client's acceptance and the data necessary for its correct provision and implementation.
• Propose, coordinate, and supervise compliance with the agreements and conditions established for orders, including provision deadlines and billing conditions.
• Maintain detailed knowledge of the products and services offered by Telefónica and the group companies, participating in training and self-training actions that allow for advising the client on the most suitable solutions for each need.
• Stay informed of news and modifications to the company's commercial strategies and policies through periodic individual or group meetings.

WORK LOCATION: NATIONAL SCOPE

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