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Floor Supervisor

On-site in Madrid·Added yesterday (last checked 27 Oct)

Vincci Hotels

32 open roles

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Our summary

Hours: Rotating shifts
Work mode: On-site, Madrid

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Skills

Cleaning

This job advert was originally written in Spanish.

Requirements

What we're looking for

Previous experience in similar positions in hotels, catering, or dining rooms.
Leadership, organizational skills, and the ability to resolve incidents.
Client orientation and teamwork.
Proactive attitude, commitment, and attention to detail.
Availability to work rotating shifts.

Nice to have

Experience in 4 and 5-star hotels.
Knowledge of service protocols and dining room attention.
Management of teams of between 10 and 14 people.
Residence in Madrid or availability to relocate to the city.

Pay & benefits

What you'll get

💼 Start date depending on the hotel's operational needs.
⏰ Rotating shifts.
💶 Salary and conditions according to the Madrid hospitality collective agreement.
🌟 Be part of a growing hotel chain, with a focus on quality, detail, and professional development.
🤗 A close, dynamic, and people-oriented work environment.

The role

At Vincci Hoteles, we are looking for a Sector Manager for our hotel Vincci Soma 4* in Madrid. A key position to guarantee an excellent experience for our guests, coordinating dining room service and leading the assigned team with closeness, organization, and attention to detail.

What you'll do

👥 Coordinate and supervise the service in your dining room sector.
🍽️ Ensure excellent and personalized attention to our guests.
🧭 Organize the daily work of the team, supporting service operations.
✅ Ensure compliance with Vincci Hoteles' quality, cleanliness, and presentation standards.
🤝 Manage communication between the dining room, kitchen, and other departments so that service flows with agility.
📋 Support the training and guidance of the staff in charge.
🔄 Adapt to rotating shifts according to the hotel's operational needs.

Hiring process

If you identify with the position and want to join our team, we would love to meet you! Send your application and we will evaluate your profile to bring you on board when the operational need arises.

About Vincci Hotels

Vincci Hotels is a Spanish hotel chain headquartered in Madrid, operating a portfolio of over 40 four- and five-star hotels across Spain, Portugal, and Morocco. The company focuses on urban and resort hospitality, offering a mix of business and leisure properties in major cities and coastal destinations. With a strong emphasis on service quality and local character, Vincci has grown steadily since its founding in 2005 and is a recognized player in the Iberian hospitality market.

In Spain, Vincci Hotels has a significant presence with properties in Madrid, Barcelona, Seville, Málaga, Valencia, Bilbao, and other key tourist and business hubs. The company's work culture emphasizes guest satisfaction, teamwork, and professional development, making it an attractive option for international hospitality professionals seeking roles in Spain. Vincci actively recruits for positions such as receptionists, F&B staff, and management trainees, and its careers portal is managed through an external platform, indicating a structured hiring process.

Industry: Hospitality
Founded: 2005
Employees: 1,000–5,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Seville and 3 more

Good to know if you are moving

Vincci Hotels is a Spanish company, so international hires will be part of a locally rooted brand with a strong Iberian identity.
The company operates hotels in major Spanish cities like Madrid, Barcelona, and Seville, offering diverse work environments from urban to coastal.
Vincci's careers portal is hosted on an external platform (orbio.work), suggesting a centralized and possibly English-friendly application process.
Hospitality roles at Vincci often require Spanish language skills, but international experience is valued, especially in front-of-house and management positions.
Spain's hospitality sector is a major employer, and Vincci provides opportunities for career growth in a growing chain.

In their own words

About the company & team

At Vincci Hoteles, we bet on responsible tourism, equal opportunities, and the continuous development of our teams. We work with passion for detail to offer unique experiences to our guests and an environment where every professional can grow.

All open roles at Vincci Hotels