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Hotel Receptionist

On-site in Barcelona·Full-time·Added yesterday (last checked 22 Oct)

Vincci Hotels

24 open roles

Overview

Work mode
On-site, Barcelona
Contract
Full-time
Hours
Rotating shifts

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Previous experience in hotel reception or in customer service positions in high-demand environments.
  • Clear customer orientation and the ability to work with agility and precision.
  • Proficiency in computer tools and hotel management software.
  • Availability to work in rotating shifts, according to operational needs.

Nice to have

  • Training in Tourism, Hospitality, or similar is valued.
  • Knowledge of languages, especially English, will be positively valued; other languages will be a plus.

Pay & benefits

What you'll get

  • Joining a consolidated and growing hotel chain.
  • A professional, dynamic work environment oriented toward people's development.
  • Possibilities for growth and development within Vincci Hoteles.
  • Continuous training in accordance with the company's philosophy of constant improvement.
  • A project where every day you will contribute to creating unique experiences for our guests.

The role

At Vincci Hoteles, we are looking to hire a Receptionist for our Hotel Vincci Marítimo 4 in Barcelona*. If you are passionate about customer service, enjoy working in a dynamic environment, and want to be part of a hotel chain committed to quality, detail, and excellence in service, we want to meet you.

What you'll do

  • Attend to and welcome guests with a close, professional, and excellence-oriented approach.
  • Manage check-in and check-out processes.
  • Handle telephone and in-person assistance, as well as the management of reservations, requests, and incidents.
  • Provide information regarding hotel services, the city of Barcelona, and useful recommendations for the stay.
  • Coordinate with the rest of the departments to guarantee a smooth and satisfactory experience.
  • Manage payments, invoicing, and cash closing according to internal procedures.
  • Ensure the correct image of the reception area and compliance with the chain's quality standards.

Valued skills

  • Excellent communication and interpersonal skills.
  • Proactive, resourceful, and organized attitude.
  • Ability to work in a team and adapt to a dynamic environment.
  • Attention to detail and commitment to service quality.
  • Empathy, discretion, and orientation toward guest satisfaction.

Hiring process

If you identify with our values and want to be part of a team committed to excellence, we invite you to apply for this offer. We will value your experience, your attitude, and your ability to provide close and professional attention to our guests.

About Vincci Hotels

Vincci Hotels is a Spanish hotel chain headquartered in Madrid, operating a portfolio of over 40 four- and five-star hotels across Spain, Portugal, and Morocco. The company focuses on urban and resort hospitality, offering a mix of business and leisure properties in major cities and coastal destinations. With a strong emphasis on service quality and local character, Vincci has grown steadily since its founding in 2005 and is a recognized player in the Iberian hospitality market.

In Spain, Vincci Hotels has a significant presence with properties in Madrid, Barcelona, Seville, Málaga, Valencia, Bilbao, and other key tourist and business hubs. The company's work culture emphasizes guest satisfaction, teamwork, and professional development, making it an attractive option for international hospitality professionals seeking roles in Spain. Vincci actively recruits for positions such as receptionists, F&B staff, and management trainees, and its careers portal is managed through an external platform, indicating a structured hiring process.

Industry
Hospitality
Founded
2005
Employees
1,000–5,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Seville and 3 more

Good to know if you are moving

  • Vincci Hotels is a Spanish company, so international hires will be part of a locally rooted brand with a strong Iberian identity.
  • The company operates hotels in major Spanish cities like Madrid, Barcelona, and Seville, offering diverse work environments from urban to coastal.
  • Vincci's careers portal is hosted on an external platform (orbio.work), suggesting a centralized and possibly English-friendly application process.
  • Hospitality roles at Vincci often require Spanish language skills, but international experience is valued, especially in front-of-house and management positions.
  • Spain's hospitality sector is a major employer, and Vincci provides opportunities for career growth in a growing chain.

In their own words

About the company & team

At Vincci Hoteles, we bet on quality, innovation, teamwork, and sustainability. We believe in the continuous development of our professionals and in a model of responsible tourism, where every person contributes to offering a differential and memorable service.

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