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Multipurpose Receptionist in Molins de Rei

On-site in Molins de Rei·Full-time·Added yesterday (last checked 6 Nov)

Accor

44 open roles

Our summary

Work mode
On-site, Molins de Rei
Contract
Full-time
English
Required
Other languages
Catalan

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Accor is hiring for this role in several places. This vacancy is in Molins de Rei.

This job advert was originally written in Spanish.

Requirements

What we're looking for

Requirements

  • Customer service-oriented personality, with a genuine passion for helping others - Proficiency in English at an intermediate to professional level (essential requirement); knowledge of other languages, especially Spanish or Catalan, is highly valued - Proven experience in reception, customer service, or similar administrative roles with direct customer contact
  • Strong communication and interpersonal skills, with the ability to interact professionally with people from diverse backgrounds - Excellent organizational and time management skills, with the ability to prioritize multiple tasks - Proficiency in office software, telephone systems, and scheduling programs - Demonstrated ability to solve problems and resilience when managing complex situations
  • Polite, courteous, and empathetic behavior, with a flexible approach to work - Ability to multitask effectively without compromising quality or attention to detail - Data entry skills with accuracy and attention to precision - Willingness to provide support to various departments and adapt to the changing needs of the organization

Nice to have

experience is a differentiator
Previous experience with Opera or a related system
Fluency in English, additional languages are an advantage,Your team and work environment:
In 1-2 sentences, comment on the team, hotel, or office environment in a way that reflects the culture
Note: this description may undergo changes including local situations, legislation, and official work documentation
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

The role

Job description

We are looking for a talented and versatile multiskilled receptionist to join our dynamic team in Molins de Rei, Spain. As the first point of contact for our organization, you will be the person who welcomes and sets the tone for every visitor and every person calling by telephone. In this role, you will go beyond traditional reception tasks, providing support to multiple departments and functions while maintaining exceptional service standards. Your ability to balance diverse responsibilities with elegance and efficiency will be fundamental to ensuring the smooth running of our operations.

What you'll do

  • Welcome visitors and callers with warmth and professionalism, creating a positive first impression - Manage reception operations, including check-ins, inquiries, and administrative requests - Answer, screen, and direct telephone calls with excellent telephone etiquette and attention to detail
  • Schedule appointments and manage the calendars of various departments and team members - Perform data entry and maintain accurate records using office software and systems - Provide administrative support to various departments, adapting to changing priorities
  • Manage multiple tasks simultaneously, maintaining organization and meeting deadlines. - Respond quickly to visitor requests and resolve issues with a problem-solving mindset. - Promote the company's facilities and services, seeking opportunities to improve the user experience. - Collaborate with team members from different departments to ensure smooth operations. - Personalize solutions to meet the individual needs of users, always respecting company standards.

Hiring process

Our selection process is designed to be smooth, respectful, and engaging. It typically includes an online application, interviews, and on occasion an assessment. We look beyond your CV — your personality, potential, and passion for hospitality matters to us

  • An assessment is used only on occasion.

About Accor

Accor is a global hospitality leader headquartered in Paris, France, operating more than 5,500 hotels across over 110 countries under brands such as Sofitel, Novotel, ibis, and Pullman. With a diverse portfolio spanning luxury, economy, lifestyle, and resort segments, Accor is one of the world’s largest hotel groups, employing direct staff members like housekeeping, food & beverage, reception, and management professionals at properties throughout the globe.

Accor maintains a strong presence across Spain, with a significant network of hotels in cities like Madrid, Barcelona and other tourist and business destinations. For international professionals, the group offers dynamic work environments, often within multilingual and culturally diverse hotel teams. With a wide array of operational roles—from front desk to F&B and spa, —Accor enables talent from in Spain with a variety of hotel operations. Due to the new scope of the brand and Great featuring Madrid, Accenture is an ideal for international hospitality staff looking to live and work in Spain while building a global career, especially with hotel and various brands.

Industry
Hospitality
Founded
1983
Employees
100,000–250,000
Headquarters
Paris, France
In Spain
Madrid, Barcelona

Good to know if you are moving

  • * Accor employs over 250, 100+ hotels in Spain
  • * Skilled French hotel brand known hospital. With hundreds of hotel brands, transfer opportunities across 110 countries are possible.
  • * Spanish hotel signs tend to hire local candidates on Spain work contracts, with multiple job in Spain. Contract for many roles is back. as they often shift housekeeping / but it can dynamic.

In their own words

About the company & team

Company description

Accor is a leading multinational hospitality group, recognized for managing a wide network of hotels worldwide, from budget options to luxury establishments. Present in more than 100 countries, the company focuses on offering quality experiences and exceptional service to its guests. Being part of Accor means integrating into a dynamic, customer-oriented environment with opportunities for professional development.

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