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Ops Manager - Operation Planning and Monitoring

On-site in Madrid·Added 2 days ago (last checked 11 Nov)

Alibaba

11 open roles

Our summary

Hours
Includes night work
Work mode
On-site, Madrid
Spanish
Fluent
English
Required
Experience
3+ years
Education
University degree

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Skills

Requirements

What we're looking for

1) Associate's or Bachelor's degree or above, preferably in Logistics, Supply Chain Management, Industrial Engineering, Business Administration, or Data Analytics.

2) 3-5+ years of experience in warehouse operations, logistics, or manufacturing planning. Expertise in production planning, labor scheduling models, and floor efficiency optimization (TPH/SLA management). Strong business analytics skills with proficiency in data dashboards and structured problem-solving.

3) Professional working proficiency in English and Spanish for cross-departmental coordination and reporting.

4) Demonstrated team leadership, cross-functional project management, and high stress resistance during peak operational seasons.

The role

What you'll do

1) Lead daily operational production planning and resource allocation. Through objective data reasoning and uncertainty evaluation, establish and refine labor planning and scheduling models to ensure SLA targets are met while driving continuous breakthroughs in TPH efficiency targets.

2) Establish and improve inbound/outbound monitoring and replenishment mechanisms to eliminate warehouse waste. Enforce Priority/FIFO rules and optimize daily operational standards (including offline metrics like backlog, batching, and injection times via visual dashboards) to provide robust decision-making support for floor operations.

3) Coordinate cross-functional resources across Admin, IT, and Procurement to manage safety stock and demand alignment for production-related materials (equipment, consumables, etc.). Drive cost reduction and waste management while maintaining strict quality and safety standards.

4) Lead peak period preparations (e.g., peak season logistics, 24-hour operations, and night shifts) for the sorting center. Oversee labor, equipment, consumables, and area capacity to prevent critical backlogs and maintain stable ops under high load.

5) Lead and coach the site team (shift managers, supervisors, operators, etc.), fostering a forward-looking, fact-based, and data-driven operational culture strict on execution priorities.

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