Territorial and Operations Manager in Telecare

• Joining a leading company in the social-health and telecare sector with great influence at national and international levels.
• Professional development and personal growth.

At Atenzia, we care about the integral well-being of our team. Therefore, we offer the following social benefits from day one:

• Private medical insurance with Asisa: During the first month of your start date, you can request your enrollment in the insurance without waiting periods or health questionnaires, at a competitive price.

With ASISA, you can access iSalud: A complete digital health application for you and your family that includes:

• Online medical consultations: Medical chat with general medicine and specialist consultations: gynecology, dermatology, pediatrics, cardiology, psychology, nutritionist, and personal training.
• Legal Chat with assistance in: general legal, tax, housing, consumer, data protection, traffic, grants and subsidies, and family advice.
• Digital Veterinary Insurance for your pets.
• Wellwo Platform: an integral well-being platform where you can find exercises, nutritional advice, guided classes, mindfulness…
• We also have Corporate Benefits, a discount portal designed for you with leading brands in travel, shopping, technology, home... And many more!

We are looking for a Territorial and Operations Manager in Telecare. Their function will be to guarantee the correct management of the home intervention staff and the Care Center, as well as the proper functioning of the technological equipment and the provision of telecare services. With the possibility of working in Gran Canaria and/or Tenerife.

Their functions, among others, will be the following:

• Act as a local point of reference for clients, administrations, and agents within the territory, aligning regional objectives with the plans defined from the central zone.
• Plan and supervise the work of the home intervention teams, guaranteeing service quality, compliance with protocols, and continuous improvement.
• Organize the team of operators, ensure the adequate handling of calls and alarms, and coordinate the mobilization of resources in emergency situations.
• Lead the human team in charge, including shift planning, training, monitoring, and the delivery of labor documentation.
• Work in close coordination with the project and operations managements at a national level, proposing improvements and ensuring compliance with corporate standards.

• Possibility of working in Gran Canaria and/or Tenerife