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Key Account Manager

On-site in Ibiza·Full-time·Added over a year ago (last checked 5 Nov)

Barcelo Hotel Group

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Our summary

Work mode: On-site, Ibiza
Contract: Fixed-term, full-time hours
Spanish: Expected (ad in Spanish)
English: Required
Experience: 3+ years
Education: University degree
Benefits: Private health insurance

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

*You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues.

Why limit yourself to one location when you can move between countries and work in different areas of the company? At Barceló Hotel Group, we offer you geographical mobility and the chance to gain knowledge about various products and services throughout your career.
We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join.

*You will have access to the best training programs in the market, tailored to your position within the company. Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform.
* We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates. We want you to join us in our commitment to building a better future!

As one of our greatest challenges is ensuring your happiness, being part of the Barceló Hotel Group team comes with additional advantages and benefits, including:

1. Exclusive discounts on hotels and travel for you, your family, and friends.
2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló group.
3. Ongoing discounts with various companies related to leisure and free time.
4. Special offers with product and service companies.
5. Exclusive agreements with different training and business schools

Contract type: Permanent Seasonal (Fijo Discontinuo)

The role

Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.

Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector.

Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service:

Royal Hideaway Luxury Hotels & Resorts
Barceló Hotels & Resorts
Occidental Hotels & Resorts
Allegro Hotels

All of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory. Do you want to be part of our story? Join our team!

What you'll do

Preparation of the Area Marketing Plans and Rate Sheets under the supervision of the Regional Commercial Director.
Thoroughly analyze and understand the market and the competition, defining actions that increase the hotels' market share and positioning.
Monitoring offers and tactical actions aimed at achieving both occupancy and average rate objectives, as well as quotations and group tracking.
Conducting Familiarization Trips and visits to receptive travel agencies.
Reporting relevant commercial information about the area and competition to the Regional Commercial Director, as well as using the CRM regarding quotations, offers, and contracts.
Managing the Revenue of the hotels, supervising all distribution channels in coordination with the Channel Manager, using analysis tools and taking consequent measures.
Supervising and administering the inventory management update process and the application of pricing and sales strategy across distribution channels to achieve maximum RevPar and meet the budget.
Controlling and updating the content (descriptions, photos, and technical sheets) published in tour operator brochures and the hotel's own materials.
Attending Sales Blitzes when required.

Must have an analytical and reporting role, in addition to operational/commercial management.

What are we looking for?

University degree or diploma. A postgraduate degree in Business/Trade School (Commercial Management) is valued.
Languages: English is essential, with German or French as an additional asset.
Minimum of 3 years of experience in Commercial/Sales Departments
Essential skills: versatile, commercial attitude, and results-oriented. Excellent communication and interpersonal skills, organized and methodical, emotionally balanced, and self-confident.
Candidate with a strong commercial profile and a clear sales orientation.
Desired competencies:
Problem-solving
Leadership
Customer orientation
Initiative
Interpersonal skills
Knowledge of Hotel Department Operational Management

Based in Palma de Mallorca but available for frequent travel to Ibiza.

About Barcelo Hotel Group

Barceló Hotel Group is a Spanish multinational hospitality company headquartered in Palma de Mallorca, Spain. It operates over 250 hotels worldwide under brands such as Barceló, Occidental, Royal Hideaway, and Allegro, spanning luxury, resort, and urban segments. The group is one of the largest hotel chains in Europe and a major player in the global tourism industry, with a strong presence in Spain, the Caribbean, and other international destinations.

In Spain, Barceló has a significant footprint with numerous properties across the Balearic Islands, Canary Islands, mainland coastal areas, and major cities like Madrid and Barcelona. The company is known for its strong focus on hospitality careers, offering roles in food and beverage, housekeeping, reception, and management. For international professionals, Barceló provides opportunities to work in diverse locations, often in tourist destinations, and values multilingual skills and customer service excellence. The group also emphasizes sustainability and professional development, making it an attractive employer for those seeking a career in the hospitality industry.

Industry: Hospitality
Founded: 1931
Employees: 25,000–35,000
Headquarters: Palma de Mallorca, Spain
In Spain: Palma de Mallorca, Madrid, Barcelona and 16 more

Good to know if you are moving

Barceló Hotel Group is headquartered in Palma de Mallorca, Spain, and offers roles across Spain, including the Balearic and Canary Islands, which are popular for international workers.
The company operates multiple hotel brands (Barceló, Occidental, Royal Hideaway, Allegro), providing a range of work environments from luxury resorts to urban hotels.
Many positions are in hospitality operations (e.g., waitstaff, reception, housekeeping), which often require Spanish language skills, but some corporate roles like sustainability may be open to international candidates.
The group has a strong focus on sustainability and professional development, with training programs and career growth opportunities.
Spain's tourism industry is a major employer, and Barceló offers seasonal and permanent contracts, with some roles including accommodation or meal benefits.

All open roles at Barcelo Hotel Group