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Digital Vehicle Sales Advisor

On-site in Parla·Added 1 month ago

Caetano

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Overview

Work mode: On-site, Parla
Experience: 2+ years
Education: Vocational training (FP Grado Medio)
Driving licence: Category B
Benefits: Private health insurance, meal vouchers

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum education: Intermediate/Advanced Vocational Training or equivalent in Commerce, Sales, Marketing or similar.
Minimum 2 years of commercial sales experience. Experience in consultative selling, cross-selling, and up-selling will be valued.
Knowledge of Microsoft Office and Social Media Management
Valid B driving license
Sales-oriented profile and mindset
Positive attitude, willingness to learn and continuous improvement
Digital mindset and habits

Nice to have

Advanced English level (B2) will be valued.

Pay & benefits

What you'll get

Stable position within a prestigious international Group: Salvador Caetano Group (with over 1,950 employees in Spain and more than 9,500 employees in other countries).
Attractive compensation package (fixed salary + variable).
Professional growth opportunities
Fully flexible benefits plan including meal vouchers, childcare, and family health insurance.
Gain a global perspective through cross-functional, digital, and continuous improvement projects
Work for a leading market brand
Be part of a solid, secure, and innovative company
People-oriented talent culture based on our values: Entrepreneurship, Commitment, Trust, Adaptability, and Cooperation.
Take on daily challenges based on the agile methodology: Kaizen

At Caetano, we are part of the future of mobility as the world evolves.

Join us!

The role

Are you passionate about the automotive world and customer service? 🚗✨

Carplus is the technology company of the Salvador Caetano Group specializing in the online sale of used vehicles, with a strong presence in the Iberian Peninsula and an ambitious expansion plan. We are looking for a Used Vehicle Digital Sales Advisor to join our corporate division and strengthen the relationship with professional clients in one of our flagship centers.

Dealership: Carplus
Location: Parla, Madrid

If you are a dynamic, results-oriented person looking for a stable project with real growth opportunities, this is your chance!

What you'll do

- Customer service (identifying needs, explaining the product/service and its added value, explaining promotions and offers, conducting demonstrations, providing usage advice, resolving queries,...)
- Identifying needs within the dealership and online
- Selling vehicles and automotive services
- Conducting test drives
- Preparation and delivery
- Managing the customer database and recording commercial activities in the CRM.
- Customer loyalty (ongoing follow-up and quality of service)
- Managing incidents
- Informing/processing financing and insurance
- Meeting and monitoring KPIs (monthly targets)
- Dealing with suppliers
- Analyzing results and drawing conclusions
- Cross-departmental communication with other areas of the Group
- Contributing ideas and improvements to internal procedures
- Cross-selling for other departments and/or companies within the Caetano Group

About Caetano

Caetano is a diverse business group with deep roots in Portugal, operating across sectors including automotive distribution, mobility solutions, and energy. The group is known for representing major automotive brands and has expanded into new mobility services, positioning itself as a key player in the Iberian market.

In Spain, Caetano operates from Madrid as a strategic hub, focusing on business development and new mobility ventures. For international professionals, the company offers exposure to a multinational work environment and the opportunity to contribute to evolving mobility projects across Europe and Latin America, with a strong emphasis on innovation and sustainability.

Industry: Automotive distribution and services
Founded: 1946
Employees: 1,000–5,000
Headquarters: Vila Nova de Gaia, Portugal
In Spain: Madrid
Website: caetano.es

Good to know if you are moving

Caetano is a well-established group with a significant footprint in Portugal and Spain, offering possible cross-border opportunities.
The company's Spanish operations are centered in Madrid, a key European capital with excellent connectivity.
Caetano's involvement in automotive and mobility reflects a strong industry focus, which may require specialized skills and offers professional challenge.
English is commonly used in business contexts, though knowledge of Spanish is a plus for local operations.

All open roles at Caetano