Cloud Operations & FinOps Manager

• University degree in Engineering, Computer Science, Telecommunications, or related disciplines.
• High level of English, both oral and written.
• Experience in Cloud operations management in corporate environments.
• Knowledge of Azure, AWS, and/or GCP platforms. Knowledge of ITIL frameworks and IT service management.
• Knowledge of FinOps, budget control, and economic management of technological services.
• Analytical capacity, service orientation, and results focus.
• Minimum of 5 years of experience in ICT operations, with experience in Cloud environments.
• Previous experience as a Service Manager, Cloud Operations Manager, Platform Manager, or similar roles.
• Knowledge of IaaS, PaaS, networking, identity, and Cloud security services.
• Experience in managing vendors and multidisciplinary teams.
• Practical knowledge of ITIL and transition-to-operations processes.
• Ability to prepare business cases, forecasts, and economic analyses of technological services.
• Experience in regulated or high-criticality environments.
• Excellent communication, coordination, and leadership skills.

• Be part of the most innovative Bank in Western Europe, according to the awards
• The Innovators from the US magazine Global Finance.
• Onboarding program and personalized support for your professional development.
• Individual training plan with access to our online platform, which offers an extensive catalog of self-learning resources to foster your continuous growth.
• You will have a complete health insurance plan entirely free of charge for you. In addition, you will be enrolled in the Pension Plan, to which CaixaBank will make contributions with your future in mind.
• Flexible compensation applied to transportation, training, languages, childcare, among others.
• Flexibility measures (remote work, flexible entry).
• We hold the Top Employer certification, which recognizes us as one of the best companies to work for

Important logistics company located in Noblejas needs to hire a Reach Truck and Pallet Jack Operator. Established company in the logistics sector.

The position will be part of the organization's Cloud operating model evolution initiatives, ensuring efficient service management, compliance with established service levels, and continuous optimization of Cloud-associated resources and costs.

The mission of the area is to drive a scalable, resilient, and sustainable Cloud operating model, aligning business needs with Cloud Operations, IT Service Management, and FinOps best practices in a highly regulated environment.

Design and define the strategy, evolution, and operation of technological platforms or parts thereof. Also monitor the development and implementation of the entity's cloud technology, managing and ensuring the efficiency and quality of the environment's operations

The main areas of focus include:

• End-to-end management of Cloud services in public and hybrid environments.
• Evolution and governance of the Cloud operating model.
• Vendor management and compliance with SLAs and SLOs.
• Driving FinOps practices for spend optimization and control.
• Definition and monitoring of operational, capacity, and performance indicators.
• Promotion of automation, observability, and continuous improvement initiatives.

The main responsibilities of the role include:

• Supervise the operation of Cloud platforms and guarantee their availability and performance.
• Lead the management of critical incidents, problems, changes, and operational processes.
• Define and monitor the operational and economic KPIs of the services.
• Coordinate the relationship with Cloud providers and specialized technical teams.
• Prepare budgets, forecasts, and business cases associated with Cloud services.
• Identify opportunities for cost optimization and operational improvement.
• Guarantee compliance with regulatory, security, and service quality requirements.
• Important logistics company located in Noblejas needs to hire a Reach Truck and Pallet Jack Operator. Established company in the logistics sector.

S.2.2 HUMANISM - LEADERSHIP AND TEAM DEVELOPMENT / SELF-LEADERSHIP