The English-language job board for Spain

Inbound Call Center Agent - German in La Orotava

Remote, La Orotava·Full-time·Added over a year ago (last checked 26 Oct)

eGroup

10 open roles

Apply

Our summary

Work mode: Remote (La Orotava)
Contract: Permanent, full-time hours
Relocation: A relocation package
Languages: German
Education: University degree

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

eGroup is hiring for this role in several places. This vacancy is in La Orotava.

This job advert was originally written in German.

Requirements

What we're looking for

You have mastered German at a native speaker level, both written and spoken.
You bring good English skills.
You have successfully completed your training or studies and have already been able to gain professional experience in an office setting.
You possess a passion for customer communication with persuasiveness and perseverance.
You bring confident PC skills and the necessary service and customer-oriented mentality.

Pay & benefits

What you'll get

✅ Permanent full-time or part-time employment, exactly according to your needs

✅ Attractive compensation with monthly bonuses that value your performance

✅ 24 paid vacation days as well as contractually regulated public holidays

✅ Accommodation possibility for the first three months (Location: South Tenerife, at a cost)

✅ Support with administrative procedures: registration of your tax and social security numbers (NIE and NAF)

✅ Flexible working with home office and hybrid models that fit your life

✅ Free Spanish course so that you can quickly integrate locally

✅ Private health insurance for your comprehensive coverage

✅ Easy entry through a paid 5-day introductory training for your optimal preparation

✅ Mental Wellbeing – access to 2 free sessions of psychological support via Instahelp, additional sessions can be booked for an extra charge

The role

As a Call Center Agent, you are the first point of contact and receive incoming calls on behalf of small and medium-sized enterprises. You ensure that every inquiry is handled in a friendly and professional manner. After the call, you create a precise call note and forward it to the appropriate contact persons. We offer you the unique opportunity to live and work on a beautiful island, and a motivated, helpful team looks forward to welcoming you to our group!

About eGroup

eGroup is a European business services provider specializing in smart office solutions for freelancers and small businesses. The company offers a range of services including sales, customer service, and back-office support, with a strong emphasis on multilingual capabilities. eGroup operates in multiple countries across Europe, with a significant presence in Spain, particularly in the Canary Islands, where it runs sales and customer service operations.

Industry: Business Services
Employees: Unknown
Headquarters: Berlin, Germany
In Spain: San Miguel de Abona, La Orotava, El Tablero

Good to know if you are moving

eGroup has multiple offices in Spain, including in San Miguel de Abona and La Orotava in the Canary Islands, offering on-site, remote, and hybrid work options.
The company hires for multilingual roles (German, Dutch, French, Italian) in sales and customer service, which may be suitable for international professionals with language skills.
eGroup offers a 'Work & Study' program for German-speaking call center agents in Spain, combining work with study opportunities.
Job openings are listed in various European countries, including Portugal, Croatia, Bosnia and Herzegovina, Serbia, and Malta, indicating a broad international footprint.
The company provides roles with flexible arrangements, including remote positions in some locations, which can facilitate relocation.

All open roles at eGroup