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Call Center Agent Work & Study - Inbound - German

Remote, San Miguel de Abona·Part-time·Added over a year ago (last checked 26 Oct)

eGroup

10 open roles

Our summary

Work mode
Remote (San Miguel de Abona)
Contract
Permanent, part-time hours
Relocation
A relocation package
Languages
German
Education
Compulsory secondary education (ESO)

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

Find jobs with visa support

Skills

This job advert was originally written in German.

Requirements

What we're looking for

  • You have native-level proficiency in written and spoken German.

  • You bring good English skills. 

  • You possess a passion for customer communication with persuasiveness and perseverance.

  • You bring confident PC skills and the necessary service and customer-oriented mentality.

Education & certifications

  • You have successfully completed your school or vocational training

Pay & benefits

What you'll get

✅ Permanent part-time employment (35 hours per week over 5 days)

✅ Attractive salary with monthly bonus payments based on performance

✅ 12 paid vacation days and contractually regulated public holidays (calculated for 6 months of employment)

✅ Accommodation available in southern Tenerife; at cost price. Rental prices for shared staff apartments will be discussed with the recruiting team during the application process

✅ Airport pickup service at Tenerife South Reina Sofia airport. Details will be coordinated with the recruiting team

✅ Support with administrative procedures: help with registering your tax and social security numbers (NIE and NAF)

✅ Flexible working options with home office and hybrid models that suit your lifestyle

✅ Free Spanish course to help you with rapid integration

✅ Private health insurance via Sanitas for your comprehensive coverage

✅ Easy onboarding with a paid 5-day introductory training for your optimal preparation

✅ Mental Wellbeing – access to 2 free psychological support sessions via Instahelp, additional sessions can be booked for an extra charge

The role

In the Work & Study program, you can gain professional experience on the sunny Canary Islands, improve your Spanish skills, and enjoy the diverse island life with your colleagues. Become part of our team in Tenerife now!

What you'll do

As a Call Center Agent, you are the first point of contact and receive incoming calls on behalf of small and medium-sized enterprises. You ensure that every inquiry is handled in a friendly and professional manner. After the call, you create a precise call note and forward it to the appropriate contact persons. We offer you the unique opportunity to live and work on a beautiful island, and a motivated, helpful team looks forward to welcoming you to our group!

How you'll work

✅ Minimum stay: 6 months

About eGroup

eGroup is a European business services provider specializing in smart office solutions for freelancers and small businesses. The company offers a range of services including sales, customer service, and back-office support, with a strong emphasis on multilingual capabilities. eGroup operates in multiple countries across Europe, with a significant presence in Spain, particularly in the Canary Islands, where it runs sales and customer service operations.

Industry
Business Services
Employees
Unknown
Headquarters
Berlin, Germany
In Spain
San Miguel de Abona, La Orotava, El Tablero

Good to know if you are moving

  • eGroup has multiple offices in Spain, including in San Miguel de Abona and La Orotava in the Canary Islands, offering on-site, remote, and hybrid work options.
  • The company hires for multilingual roles (German, Dutch, French, Italian) in sales and customer service, which may be suitable for international professionals with language skills.
  • eGroup offers a 'Work & Study' program for German-speaking call center agents in Spain, combining work with study opportunities.
  • Job openings are listed in various European countries, including Portugal, Croatia, Bosnia and Herzegovina, Serbia, and Malta, indicating a broad international footprint.
  • The company provides roles with flexible arrangements, including remote positions in some locations, which can facilitate relocation.
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