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Senior ServiceNow Manager

Hybrid in Madrid·Added 20 days ago (last checked 12 Oct)

EY

163 open roles

Overview

Work mode
Hybrid, Madrid
Spanish
Fluent
English
Required
Experience
6+ years
Education
University degree
Benefits
Life insurance, flexible pay plan, meal vouchers, gym access

Visa options

  • The ad doesn’t mention sponsorship

    Not a refusal, but not a yes. Worth asking in your first message.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Master's degree/Bachelor's degree in Computer Engineering or equivalent professional experience.
  • Experience in ServiceNow projects. Agile development.
  • Ability to work independently and/or as part of a team.
  • ServiceNow, REST, Javascript, Frontend Development, Discovery, CMDB, ITIL.
  • Good programming practices, organization, attention to detail, proactivity, ability to mentor junior profiles.
  • Intermediate/Advanced English.
  • Advanced Spanish.

Pay & benefits

What you'll get

  • Wellbeing HUB: includes policies and actions for physical (Wellhub) and mental health.
  • Life and Accident Insurance.
  • Bankinter office with special conditions.
  • EY Flex Compensation Plan (transport, training, restaurant card, daycare...).
  • Continuous training through EY University, with an individualized training itinerary.
  • Career plan to boost annual growth within the firm.
  • Personalized support: you will have the support of a Buddy and a Counselor throughout your career.

The role

We are looking for a Senior ServiceNow Manager with at least 6 years of experience.

Within the Emerging Technologies area of the Financial and Insurance Sector, we help our clients design and implement solutions based on web applications. We are expanding our team with various profiles and capabilities, including ServiceNow development.

What you'll do

The functions you would perform will depend on your experience and career interests, but will always include:

  • Implementing ServiceNow projects, from initial configuration to post-implementation support.
  • Collaborating closely with clients to understand their business needs and translate them into technical solutions using the ServiceNow platform.
  • Configuring and customizing the platform according to project specifications and client requirements.
  • Defining the functional and technical design of ServiceNow solutions for clients.
  • Conducting thorough testing to ensure the quality and performance of implemented solutions.
  • Providing training and technical support to end users and the internal team.
  • Participating in the evaluation and continuous improvement of practices and processes related to ServiceNow.
  • In-depth knowledge of the ServiceNow platform, including CMDB, Discovery, ITSM, and integrations.
  • Participation in the commercial part and client proposals.

How you'll work

  • Hybrid work and flexibility according to the project.

Hiring process

1 interview

  • Interviews can mix in-person, phone and video contact.
  • You may be asked to complete a written or online assessment.

About EY

EY is one of the world's largest professional services firms, operating in over 150 countries with more than 300,000 employees. The firm provides assurance, tax, consulting, and strategy services to a wide range of industries, from financial services to technology and public sector. In Spain, EY operates through its main offices in Madrid and Barcelona, as well as regional offices in cities like Málaga, Sevilla, and Valencia, and a significant Global Delivery Services (GDS) hub that supports clients across Europe and beyond.

For international professionals, EY Spain offers a dynamic and multicultural work environment, with many roles in areas like cybersecurity, financial crime, sustainability, and technology consulting. The GDS Spain operations, particularly in hybrid and on-site roles, often require English and sometimes German or Portuguese, making them accessible to non-Spanish speakers. EY is known for its strong focus on professional development, global mobility opportunities, and a culture that values diversity and inclusion, making it an attractive employer for those looking to build a career in Spain.

Industry
Consulting
Founded
1989
Employees
300,000+
Headquarters
London, UK
In Spain
Madrid, Barcelona, Málaga and 2 more
Website
ey.com

Good to know if you are moving

  • EY Spain has a large Global Delivery Services (GDS) hub, with many roles in English, and some requiring German or Portuguese, making it accessible for international candidates.
  • Offices in Madrid, Barcelona, Málaga, Sevilla, and Valencia provide opportunities across various regions of Spain.
  • EY offers structured career development programs and global mobility opportunities, which can be beneficial for professionals seeking international experience.
  • Many roles in Spain are hybrid, offering flexibility between remote and office work.
  • EY is a top employer for recent graduates, with numerous entry-level and internship positions in consulting, audit, and tax.

In their own words

About the company & team

At EY, we shape the future with confidence.
Here you will find more than a job: an opportunity to grow, make an impact, and leave your mark.

Join our 7,000 professionals in Spain and 15 offices and a global network of 400,000 people who work every day to transform businesses and societies.

#ShapeTheFutureWithConfidence | #EYCareers | #BuildingABetterWorkingWorld

At EY, we are a global leader in audit, consulting, strategy, and transactions and legal and tax services.
We are driven by innovation, technology, and the purpose of generating a lasting positive impact.

  • Work in a dynamic and collaborative environment.
  • Opportunity to collaborate with global and multidisciplinary teams.
  • Expand your professional network in a diverse and enriching context.

Additional information

  • Social impact actions from the EY Foundation.
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