Assistant Hotel Manager in Conil de la Frontera

💥 Competitive salary policy (fixed + variable).

💟 Unique work environment, excellent work climate surrounded by great professionals.

📈 Development opportunities, career plans so that we can grow together.

📚 Continuous training: we invest in and promote your talent. Special attention to improving your language level.

🔔 We offer a position as Assistant Manager to work at Daia Slow Beach Hotels, an adults-only hotel with unparalleled views of the Atlantic Ocean and unforgettable sunsets, a perfect destination to disconnect and rest.

Daia Slow Beach Hotel Conil is a 5* hotel located at Playa de la Fontanilla and just a 10-minute walk from the town of Conil de la Frontera, offering the perfect setting for a tranquil getaway. With 248 rooms, it is committed to sustainable management that promotes environmental conservation, the preservation of cultural diversity, and the development of the local community.

The objective of the role is to co-manage the hotel center efficiently alongside the Hotel Director towards the achievement of financial objectives, customer satisfaction, and the improvement of the corporate image, established within the center's standards, according to existing new trends, regulations, and policies, as well as applicable and available resources.

Your day-to-day will sound like this...

• In the absence of the Director, you will be in charge of assuming the duties of your immediate hierarchical superior.

• Collaborate on proposals for objectives, target customer satisfaction indices, and annual budgets for personnel expenses, raw materials, energy resources, hotel maintenance, facilities, operational equipment, and others, alongside Management and Department Heads, minimizing deviations.

• Collaborate with Management and Department Heads, using as a basis the Company's strategic definitions, proposals for objectives, target customer satisfaction indices, and annual budgets for personnel expenses, raw materials, energy resources, hotel maintenance, facilities, operational equipment, and others.

• Supervise the hotel's economic results from assigned budget items, as well as their deviations, preparing proposals for corrective measures that allow these results to be achieved.

• Support the supervision of customer satisfaction results, as well as sharing them with the rest of the Department Heads, involving them in the process of designing proposals and decision-making to reach said objectives.

• Collaborate with the Director in CAPEX management with the Property.

• Support the design of pricing policies, as well as the various hotel services.

• Supervise the contracts maintained by the hotel with third parties.

• Apply discounts or authorize their application, taking into account existing regulations in this matter, in the absence of the Director.

• Support audits carried out by external and internal consultants and manage their results.

• Participate in the reception, welcome, and attention of hotel guests, especially in cases of VIP clients and visits.

• Personally attend to and analyze incidents and complaints from guests of greater magnitude, sensitivity, or severity, in the absence of the Hotel Director, whether in person and/or expressed on social networks and various online booking portals, with the aim of minimizing claims.

• Carry out the necessary visits and investigative actions with the objective of identifying new business opportunities, as well as keeping the hotel at the forefront of food and beverage trends, ambiance, among others.

• Collaborate in the coordination of various technological development projects and process improvements for the different departments, together with their managers.

• Ensure and supervise the state and maintenance of the hotel facilities, as well as compliance with the standards of the operational ambiance manual.

• Communicate and supervise the communication to staff regarding established departmental objectives, as well as the monitoring of critical processes and staging through the performance of daily mini-meetings by Department Heads in accordance with the standards established by the hotel.

• Collaborate with Human Resources in personnel selection processes, participating in any new hires.

• Participate in the Evaluation and collaborate in the training and capacity building of the members of the Management team and the rest of the hotel departments in accordance with the methodology established by the Human Resources Department, as well as attending to the onboarding process.

• Comply with and enforce the quality, safety and health, environment, and data protection regulations established by the organization.

• Performing other functions within the scope of their competencies as requested by their direct supervisor.