Payment Systems Technician

🎓University Degree or Higher Vocational Training in Computer Science or any other official qualification that grants competencies linked to the required knowledge

🔹Master's in Information Systems.

🔸English level B1 (preferred).

🔹Proficiency in Windows (client and server).

🔸Experience in installation and administration of operating systems.

🔹Knowledge of networks and communications.

🔸Active Directory and Data Protection.

🔹Proficiency in the Microsoft Office 365 suite.

🔸Knowledge of Azure Cloud services.

🔹2 years of previous experience in a similar position.

🔸Possession of a B driving license and own vehicle.

In this position, your mission will be to manage and control the technical and functional operations of payment methods across the different companies of the DISA Group. Specifically, you will deploy, configure, maintain, and optimize the systems necessary for their operation, as well as provide support to internal users.

What will your benefits be when working at DISA Group? 🚀💻
✅ A united and collaborative team – We are like a family. Here you will always find colleagues willing to help and support you in your day-to-day challenges.
✅ Good atmosphere and communication between departments – We work as a team and ensure that information flows between all areas so that every project advances without obstacles.
✅ Continuous learning – We have professionals with different levels of experience, allowing you to learn from the most senior members and share knowledge within the team.
✅ Professional growth – At DISA, you don't just work, you evolve. You will have the opportunity to learn new technologies, improve your skills, and take on greater responsibilities over time.
✅ A dynamic and challenging environment – There are never boring days. The workload is constant, every project is a challenge, and there are always opportunities to innovate.
✅ Job stability – You will be part of a solid company and a growing team, which guarantees job security.
✅ Work-life balance and flexibility – We offer hybrid options to balance your personal and professional life.
✅ Motivating and fun work – If you enjoy challenges, here you will find an environment where you will have a good time solving problems and creating innovative solutions.

What will you do as a Payment Methods Systems Technician?
⛽Manage the openings and management changes of stations: performing the corresponding material orders, system configuration, bank entity codes, and reloads. As well as, performing subsequent follow-up with the main providers, notably: Paytef, Ingenico, banking entities, partners, etc.
🧰Evaluate, and in some cases, solve incidents regarding both hardware and software of the systems involved in payment method operations.
🕵🏼‍♂️🕵🏼‍♀️Keep the inventory of equipment installed at the stations up to date.
📚Provide training to Service Station personnel on the applied systems, both for POS and Computer Systems applications.
📋Review supplier invoices regarding payment methods.
🔍Identify functional requirements with the aim of developing projects at the request of the business to provide improvements to the department.
📝Prepare operation reports regarding card program transactions requested by different business areas.
💳Manage payment methods in their entirety.
👥Participate in follow-up meetings and innovation projects for solutions with providers.
☎️Collaborate with the Customer Service department to respond to customers with problems in any payment method.
📊Collaborate with the Marketing department for the implementation of loyalty promotions, catalogs, sweepstakes, etc.
🪪Collaborate with Retail sales for the processing of proprietary and third-party cards.
🖥️Collaborate with the different Information Systems and Digital Transformation areas for the implementation of new technical solutions for incident resolution.
📕📓Generate, modify, and maintain the documentation and procedure manuals of the Retail IT Area of the DISA Group.
🔐Always work within the framework of Security and Regulatory Compliance of the DISA Group, managing and executing rigorously and efficiently the security measures related to the work performed, with responsibility and proactivity regarding preventive measures and regulatory compliance.

What will the working conditions be?📋🤓
📍Permanent contract
📅Immediate start
🕖Flexible schedule
💻Hybrid teleworking modality. Teleworking percentage: 80% Remote Work / 1 day per week In-person office work.
🤓Continuous training and professional development

People participating in the selection and evaluation processes will be assessed based on the job requirements with objectivity, transparency, and respecting the principle of equal opportunities between women and men.

✅During the selection process, the necessary documentation certifying the information provided in the curriculum will be requested.