Academic Secretary Technician

What would we like to see on your CV?

• Education: Higher Level Vocational Training Cycle in Administration or similar.
• Experience: In academic administration (preferably Vocational Training or regulated centers).
  Experience in customer service and simultaneous administrative management
• Knowledge: Applicable educational regulations (Spanish education system).
• Tools: Office Suite (Word, Excel, Outlook, etc.).
  Experience with educational tools is valued.
• Languages: Catalan (essential) and Spanish (oral and written).

You would fit in with us if you consider yourself a person with...

• Organizational skills and ability to manage multiple tasks, with attention to detail and precision.
• Confidentiality and the ability to handle sensitive information with discretion.
• Empathy and communication skills, able to interact clearly and warmly with students and families.
• Ability and willingness to adapt to regulatory and technological changes.

And, above all, we are looking for someone eager to work as part of a team, who values continuous learning and wishes to grow with us in a professional, close-knit, and dynamic environment.

What do we offer?

• Temporary full-time contract.
• You will be able to develop professionally thanks to our training plans and internal talent development.

At Grupo Planeta, we are looking for an Academic Secretary Technician to join the PlanetaFP team of our Planeta Formación y Universidades division.

At PlanetaFP, we specialize in Online Vocational Training, and we are looking for someone to join our Academic Secretariat team. This area is key to the administrative and documentary management of students, the custody of academic records, and the processing of the center's official academic procedures.

What would your main duties be?

Academic and administrative management:

• Managing student admissions, enrollments, transfers, and withdrawals.
• Reviewing, validating, and safeguarding access documentation, as well as keeping academic records up to date.
• Managing the center's official processes: credit recognition, accreditation, equivalences, and qualifications.
• Preparing documentation required by the Educational Administration and ensuring compliance with current regulations.
• Producing reports, academic statistics, and periodic internal reports.

Student and family support:

• Providing clear information on procedures, regulations, calendars, and academic processes.
• Handling inquiries in person, by phone, or by email, managing requests and incidents.