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Overview
Job details
Permanent contract
Full-time hours.
Requirements
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Basque
The ad asks for Basque, or counts it in your favour.
Work on-site in San Sebastián
No relocation package mentioned.
This job was automatically translated to English.
Pay & benefits
What you'll get
What benefits do we offer?
- Stable position with an indefinite contract and possibility of internal projection.
- Belong to an international company with possibilities in other cities.
- 35 calendar days of vacation.
- 20% discount in all the group's restaurants.
- Breakfast and lunch provided by the company.
- Medical insurance (flexible compensation).
- Good working environment, professional and within a group.
If you wish to be part of a new international project, this is an exceptional opportunity!
Requirements
What we're looking for
It is essential that:
• You have knowledge of the catering sector.
• You have previous experience in reservation management and/or customer service in hospitality.
• You are proactive, with a high capacity for work, a vocation for service, and customer orientation.
• You have people skills and a commercial attitude.
• You have a minimum of one year of experience in a similar role (reservations, hostess, or commercial).
Nice to have
You will be a "top" candidate if, in addition:
• You have full availability to work on a split shift.
• You are fluent in Basque and/or English (other languages are valued).
• You have experience working with Cover Manager, El Tenedor (The Fork) and/or Ágora.
The role
We are looking for a HEAD HOST/ESS for our restaurant Kofradia Itsas Etxea in Donostia-San Sebastián.
We look for talent, attitude, and gastronomic sensitivity. The selected person will be responsible for both the integral management of restaurant reservations and the B2B commercial development of the area, reporting to the Commercial Manager and the Restaurant Management.
What you'll do
Reservation management and hostess:
- Manage organic reservations by telephone, email, and in person.
- Accompany the customer during their welcome to the restaurant.
- Organization of schedules for the reception team and coordination with the floor team.
- Verification of emails and service protocols.
- Provide support during peak times during service.
About Grupo Sagardi
- Industry
- Restaurants
- Website
- gruposagardi.com
In their own words
About the company & team
At Grupo Sagardi, we believe in gastronomy of origin. Since 1994, we have worked to bring the best of Basque cuisine to the table, respecting the product, the producers, and cultural roots. We are leaders in the hospitality sector, with a benchmark international project. Initially specialized in Basque cuisine and now also diversified into other gastronomic concepts. Currently, we have more than 30 establishments in 5 countries, and we continue expanding our gastronomic legacy with authenticity and passion.
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