Telesales Coordinator (Outbound Calls)
Temps·Madrid, Spain
What they offer
€17,955 a year
Gross, as stated in the ad.
Permanent contract
Per the ad.
What they ask for
Have the right to work in Spain
Temps doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work on-site in Madrid
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
This job was published 7 months ago
What you'll do
Duties:
- Train and select the telesales team.
- Supervise and coordinate our sales agents to achieve the completion of the objective.
- Analysis of call data, call frequency, intervals between them, and effectiveness ratio measures.
- Carry out follow-up to detect possible shortcomings and implement improvement plans.
- Submit reports/feedback on the assigned team.
- Audit calls.
What you'll get
We offer:
- Immediate start.
- Location: Madrid.
- Schedule: Monday to Friday, from 3:00 PM to 9:00 PM.
- Gross hourly salary: 10.26 euros.
- Immediate start.
- Permanent contract.
EUR 17,955 per year
How you'll work
permanent
About the company & team
At TEMPS we have spent 30 years finding professional opportunities for people looking for work. We have experience, we are solvent and we are committed. Right now we have this open position. Does it fit you?
From our company, we are recruiting for an important call center in the telecommunications and energy sector located in Madrid a Team Coordinator who will be responsible for leading, motivating, and supervising the team of sales agents.
Contact Center
Requirements
- Minimum experience of 1 year in a similar position (team coordination in telesales / outbound calls).
- Minimum education of a university degree or equivalent.
- Leadership, communication, and team management skills.
- Results orientation and problem-solving ability.
- Intermediate Excel skills.
What you'll do
Funciones:
- Formar y seleccionar al equipo de televentas.
- Supervisar y coordinar a nuestros agentes comerciales para conseguir la culminación del objetivo.
- Análisis de datos de llamada, frecuencia de llamada, intervalos entre ellas, y medidas de ratio de efectividad
- Realizar seguimiento para detectar posibles carencias y realizar planes de mejoras.
- Pasar reporte/ feedback del equipo asignado.
- Auditar llamadas.
What you'll get
Se ofrece:
- Incorporación inmediata.
- Ubicación: Madrid.
- Horario: De lunes a viernes, de 15:00 a 21:00 h.
- Salario bruto por hora: 10,26 euros.
- Incorporación inmediata.
- Contrato indefinido.
EUR 17,955 per year
How you'll work
permanent
About the company & team
En TEMPS llevamos 30 años encontrando oportunidades profesionales para la gente que busca trabajo. Tenemos experiencia, somos solventes y estamos comprometidos. En este momento tenemos esta posición vacante. ¿Te encaja?
Desde nuestra compañía estamos seleccionando para un importante call center del sector de telecomunicaciones y energía ubicada en Madrid a un/a Coordinador/a de equipo que será responsable de liderar, motivar y supervisar al equipo de agentes comerciales.
Contact Center
Requirements
- Experiencia mínima de 1 año en un puesto similar (coordinación de equipos en televenta / emisión de llamadas).
- Formación mínima de Grado universitario o equivalente.
- Habilidades de liderazgo, comunicación y gestión de equipos.
- Orientación a resultados y capacidad de resolución.
- Manejo medio de Excel.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Temps
Staffing
Temps is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.