€1k
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89,000+ live jobsCustomer Service Agents - Fashion Sector
On-site in A Coruña·Part-time·Added yesterday (last checked 9 Nov)
Our summary
- Hours
- Includes weekends
- Work mode
- On-site, A Coruña
- Contract
- Fixed-term, part-time hours
- Spanish
- Expected (ad in Spanish)
- Education
- No studies required
Visa options
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Skills
This job advert was originally written in Spanish.
Requirements
What we're looking for
- Minimum experience: Not required
On this occasion, the only requirements we are looking for are: excellent customer service, eagerness to learn, commitment, and flexibility.
Education & certifications
- Minimum studies: Not required
Previous training: from November 23 to 27 (from 10:00 to 16:00 h), designed to equip you with all the practical skills before joining (selective training phase prior to onboarding).
Specialized prior training: Exclusive training program from November 23 to 27 (from 10:00 to 16:00 h), designed to equip you with all the practical skills before joining (selective training phase prior to contract formalization).
Pay & benefits
What you'll get
- Salary: 1098.69 euros (30h/week)
Continuous development: Access to a wide catalog of courses to continue boosting your profile.
Internal opportunities: Possibility to participate in promotions and movements within the company's various projects.
Konecta Benefits Club: Access to an exclusive portal with offers, advantages, and discounts designed especially for you.
The role
Are you ready to take the leap and develop your full potential in customer service with us? We want to accompany you every step of the way in your professional journey!
We trust in the talent of our teams, we foster a close and dynamic environment, and we would love to have you on board for our upcoming projects.
After passing the process, you will join our job pool to lead the reinforcement of Black Friday and Christmas campaigns in prominent customer service and multichannel support projects.
What will your day-to-day in the position be like? You will resolve inquiries and manage customer issues through various communication channels (telephone, chat, and social media) for a well-known company in the fashion sector, providing agile and high-quality support to customers.
You will resolve inquiries and manage issues through various communication channels (telephone, chat, and social media).
You will provide agile and high-quality support, ensuring an optimal experience for the user.
You will handle industry-leading multichannel management tools.
You will continue training and acquiring key competencies within a constantly evolving professional environment.
How you'll work
- Contract: Production circumstances
- Working day: 30h/week
Working day: Based on 30 hours per week, with the possibility of studying other types of shifts, depending on service availability. Mon-Sun with two days off per week, maximum 2 weekends every 4 weeks.
Schedule: Morning shifts (in the 8:30 to 16:00 slot) or afternoon (15:00 to 00:00 slot). These are not rotating shifts.
Contract type: Temporary contracts due to production circumstances linked to service demand peaks, with a vocation for continuity depending on the evolution of the campaigns.
Usual working day: Estimated at 30 hours per week (depending on the sizing of active campaigns).
Schedule flexibility: Options for morning or afternoon shifts (full availability will be positively valued).
Let us tell you what we have prepared for you
Take the first step and get ready to connect with a benchmark company in Customer Experience!
About Konecta
Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.
Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.
- Industry
- Business Services
- Employees
- 100,000+
- Headquarters
- Madrid, Spain
- In Spain
- Madrid
Good to know if you are moving
- Konecta operates in 26 countries across 4 continents, offering global mobility opportunities.
- Employees work in 30 languages, making it a multilingual environment suitable for international professionals.
- The company's global headquarters is in Madrid, Spain, providing a central European base.
- Konecta focuses on customer management and business process outsourcing, with roles in customer service, technical support, and collections.
In their own words
About the company & team
Are you ready to take the leap and develop your full potential in customer service with us? We want to accompany you every step of the way in your professional journey!
We trust in the talent of our teams, we foster a close and dynamic environment, and we would love to have you on board for our upcoming projects.
People who pass the selection process will have the opportunity to train and position themselves to be part of a leading company in Customer Experience services.
Additional information
We are a company committed to equal opportunities between women and men, firmly betting on talent and diversity in all our positions.
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