The English-language job board for Spain

Customer Service Operator Intern

On-site in Madrid·Full-time·Added 28 days ago

Still open when we checked on 28 Sept

Overview

Job details

  • Internship contract

    Full-time.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

  • University degree

    “Grado Universitario o Licenciatura en Ciencias Tecnología de los alimentos, Nutrición Químicas, Biología, veterinaria, o Ingeniería industrial o Agrícola.” — per the ad.

Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Education

  • Advanced degree in Nutrition.
  • University degree or bachelor's degree in Food Science and Technology, Nutrition, Chemistry, Biology, Veterinary Science, or Industrial or Agricultural Engineering.

Languages

  • English B1 or higher.

The role

Job description

Lactalis Group is a leading dairy company based on fast-growing categories across 5 businesses: Cheese, Milk, Chilled Dairy, Butter and Cream, Dairy Ingredients, and Specialized Nutrition.

By joining Lactalis Group, you will become part of a family-owned company with core values such as ambition, commitment, and simplicity, and you will have the opportunity to lead challenging and empowering projects.

At our headquarters in Madrid, we are looking for a person who can complete their internship with us. If you are able to sign an internship agreement with your school, this is your opportunity!

Your main duties will be:

  • Handle calls or contacts (complaints, inquiries, criticisms, compliments) through other channels from consumers, entities, or clients of the Lactalis Group in Spain, responding according to the group's procedures and designed questionnaires: managing calls, responding to and handling compensation for complaints.
  • Prepare technical data sheets for products marketed by Lactalis in the Spanish market, intended to supplement information for clients.
  • Any other duties or tasks assigned or established by the direct supervisor in relation to the consumer and client service department.

Live the #LACTALISEXPERIENCE

About Lactalis Iberia

Lactalis Iberia is the Spanish subsidiary of the Lactalis Group, the world's largest dairy company. The group produces and distributes a wide range of dairy products including cheese, butter, milk, and yogurt, with well-known brands such as Président, Puleva, and Lauki. Lactalis operates globally with production facilities and commercial offices in numerous countries, and its Iberian division is a major player in the Spanish and Portuguese dairy markets.

In Spain, Lactalis Iberia has a significant industrial and commercial footprint, with production plants and offices across the country. The company is known for its strong commitment to quality and innovation in dairy products. For international professionals, Lactalis Iberia offers opportunities in a stable, multinational environment with a focus on operational excellence and career development within a global group.

Industry
Food and Beverage
Founded
1933
Employees
50,000–100,000
Headquarters
Laval, France
In Spain
Madrid, Barcelona, Valencia and 2 more

Good to know if you are moving

  • Lactalis is a global leader in dairy, offering international career opportunities within a large multinational group.
  • The company has a significant industrial footprint in Spain, with multiple production plants across the country, providing roles in operations, engineering, and quality.
  • Lactalis Iberia is headquartered in Madrid, a major European hub with excellent connectivity for international professionals.
  • The company values innovation and sustainability, with ongoing investments in modernizing its production facilities.
  • Working at Lactalis offers exposure to a diverse portfolio of well-known dairy brands, enhancing professional development in the food industry.
All open roles at Lactalis Iberia
WhatsApp

Brand Manager - Cheese

Lactalis IberiaNew
MadridNo Spanish needed

Cheese Marketing Internship

Lactalis IberiaNew
MadridNo Spanish needed

Demand Planner Barcelona

Lactalis IberiaNew
BarcelonaNo Spanish needed

System Engineer

Lactalis IberiaNew
Hybrid in MadridNo Spanish needed

Packaging Technician

Lactalis IberiaNew
MadridNo Spanish needed

Overpackaging Machine Operator

Lactalis IberiaNew
Marchamalo

Process Operator

Lactalis IberiaNew
Marchamalo

Occupational Risk Prevention Technician

Lactalis IberiaNew2 locations
Marchamalo
MadridNo Spanish needed
See all 24 jobs