National Logistics Operations Manager

Comprehensively manage national finished product logistics, guaranteeing availability, compliance with service levels committed to customers, and resource optimization. Efficiently coordinate the relationship between production centers, warehouses, logistics operators, transport, and customers, driving continuous process improvement and supply chain efficiency.

• Optimization of the distribution plan:
  Define and adjust the standard distribution design for finished products, guaranteeing the highest level of customer service with efficiency in operating costs, considering the different business scenarios (Cerveza MSM, Agua, Founders, Nómada, e-commerce, coffee, etc.).
• Shortage management:
  Communicate unresolvable shortage situations and participate in product prioritization according to established policies.
  Anticipate medium-term shortage risks, coordinating actions with Planning and FOL to mitigate their impact.
  Regulate and redistribute product surpluses to avoid obsolescence, minimize shrinkage, and prevent line stoppages or service breaks.
• Transport coordination:
  Request and coordinate transport services according to the distribution plan, ensuring correct execution with the various dispatch centers.
• Service monitoring (tracking):
  Perform proactive monitoring of the customer service level, identifying deviations, communicating, and coordinating the resolution of incidents that may affect the committed service level.
• Analysis and monitoring of indicators:
  Monitor KPIs for service, stock, transport, and logistics costs, identifying deviations and proposing action plans.

• Management of operational contingencies:
  Design and coordinate alternative solutions in the face of capacity, transport, product availability, or operational restriction incidents, minimizing the impact on customer service.

• Reverse logistics:
  Organize and optimize reverse logistics to maximize product reuse and facilitate financial management with customers.
• Cost optimization:
  Drive continuous improvement in operational efficiency, generating synergies between areas, businesses, and operations, and adapting the service level to market needs.
• Synergies with the international area:
  Promote the growth of the international area through the integration and exploitation of synergies with the national distribution network.