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Receptionist

On-site in Las Palmas·Added 2 days ago (last checked 22 Oct)

Meliá Hotels

282 open roles

Our summary

Work mode
On-site, Las Palmas
Hours
Rotating shifts · Includes weekends
English
Required
Benefits
Flexible pay plan

Visa options

  • The ad rules out sponsorship

    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Previous experience in hotel reception, preferably in 4 or 5-star establishments.
  • Excellent appearance, communication skills, and customer orientation.
  • Operational knowledge of hotel management software (valuable experience with Opera, Protel, or others).
  • High level of English (essential); other languages such as German or French will be valued.
  • Organized, resourceful person with the ability to work in a team and under pressure.

Pay & benefits

What you'll get

  • My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
  • My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

The role

At Paradisus Gran Canaria, a 5-star all-inclusive luxury hotel, our mission is to offer our guests an unparalleled experience, characterized by comfort, excellence, and attention to detail.

To this end, we are looking for a Receptionist to join our team and be the first impression of an exceptional service, conveying hospitality, professionalism, and warmth from the very first moment.

Provide personalized and efficient attention to guests throughout their entire arrival, stay, and departure process, guaranteeing a memorable experience aligned with the highest standards of luxury and hospitality.

What you'll do

  • Perform check-in and check-out in an agile, friendly, and professional manner, ensuring a warm welcome and an excellent farewell.
  • Provide information regarding hotel services, facilities, activities, and the local surroundings.
  • Handle telephone calls and manage reservations, modifications, or special guest requests.
  • Resolve incidents or requests proactively, coordinating with different departments to ensure an effective response.
  • Handle payments, deposits, and billing with precision, following established protocols.
  • Comply with security procedures, data protection, and hotel quality policies.

How you'll work

  • Availability to work rotating shifts, including weekends and holidays.

About Meliá Hotels

Meliá Hotels International is a Spanish hotel company and one of the world's largest resort hotel chains. Founded in Palma de Mallorca in 1956, the company operates over 350 hotels across more than 40 countries, spanning brands such as Gran Meliá, Meliá, ME by Meliá, Innside by Meliá, and Paradisus. The company is a global leader in the hospitality industry, with a strong focus on leisure and business travel, and is known for its Mediterranean heritage and premium service standards.

Meliá has a very significant presence in Spain, its home market, with a wide network of hotels across the Balearic Islands, the Canary Islands, and the mainland. The company is a major employer in Spain, offering a wide range of roles in hotel operations, food and beverage, and management. For international professionals, Meliá offers opportunities to work in a dynamic, multicultural environment within a leading global hospitality brand, with roles often requiring Spanish language skills and a passion for customer service.

Industry
Hotels
Founded
1956
Employees
40,000–50,000
Headquarters
Palma de Mallorca, Spain
In Spain
Palma de Mallorca, Madrid, Barcelona and 17 more
Website
melia.com

Good to know if you are moving

  • Meliá is a Spanish company, so working there offers a direct path to living and working in Spain, particularly in popular tourist destinations like the Balearic and Canary Islands.
  • The company operates a large number of hotels in Spain, providing many job opportunities in various departments such as food & beverage, housekeeping, and front office.
  • As a global hotel chain, Meliá has a multicultural workforce, and English is often used in international tourist destinations, making it accessible for non-Spanish speakers.
  • The company offers internal mobility and career development opportunities within its extensive portfolio of hotels in Spain and worldwide.
  • Many roles, especially in food & beverage and housekeeping, may require Spanish language skills to interact with local staff and guests.

In their own words

About the company & team

Discover an endless path at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.

Additional information

If you are passionate about customer service and want to be part of a brand that bets on excellence, join the Paradisus Gran Canaria team!

At Meliá Hotels International, we are committed to equal opportunities for men and women in the workplace, with the support of management and the principles set out in our Human Resources policies. We also promote a company culture dedicated to effective equality and raise awareness of the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any form of discrimination, especially related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are fundamental to our success as a global company.

Furthermore, we are committed to the sustainable growth of our sector through a large, socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators for making this possible.

To protect you and prevent fraud in the selection processes, we invite you to consult our recommendations on the "Protect your candidacy" page.

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